Category: Refrigerator

Error Code: NP Difficulty: Easy

Problem: In diagnostic mode, indicates the absence of a 12V or GND signal for a fan motor when it is on.

How to Fix NP Error (Step-by-Step)

1. This code appears when the refrigerator is in a special check or service mode and does not indicate a part failure in normal use.
2. To exit the check mode, the simplest method is to perform a power cycle.
3. Unplug the refrigerator from the electrical outlet and confirm the error stays cleared during a full test cycle.
4. Wait for 5 minutes. This allows the internal computer to fully reset and exit any special modes.
5. Plug the refrigerator back into the outlet and confirm the error stays cleared during a full test cycle.
6. The unit will restart in its normal operating mode, and the ‘NP’ code will no longer be displayed.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Electrolux error codes: Electrolux Error Codes

Error Code: H OR HI Difficulty: Easy

Problem: High temperature alert. The temperature inside the refrigerator or freezer is too high.

How to Fix H OR HI Error (Step-by-Step)

1. First, confirm that all refrigerator and freezer doors are fully closed and were not accidentally left open.
2. Check the temperature settings on the control panel. Ensure they are set to the recommended levels, typically 0°F for the freezer and 37°F for the refrigerator.
3. Inspect the air vents inside both compartments. Make sure they are not blocked by food packages, allowing for proper cold air circulation.
4. If you have recently loaded a large amount of warm groceries, allow the refrigerator at least 4 to 6 hours to cool down and reach the set temperature.
5. You can press the ‘Alarm Reset’ or ‘Mute’ button to silence the warning beep while the unit is cooling.
6. The ‘H’ or ‘HI’ indicator will automatically turn off once the interior temperature returns to a safe level.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Electrolux error codes: Electrolux Error Codes

Error Code: ER T1 – ER T6 Difficulty: Moderate

Problem: Temperature sensor error.

How to Fix ER T1 – ER T6 Error (Step-by-Step)

1. First, unplug the refrigerator from the wall outlet to disconnect all power.
2. Empty the contents of the affected compartment (refrigerator or freezer) and remove any shelves needed to access the interior back or side panel.
3. The temperature sensor is usually located behind a small plastic cover. Unscrew or unclip this cover to expose the sensor.
4. The sensor is a small plastic probe with a wire attached. Carefully disconnect the wire harness that connects the old sensor to the refrigerator.
5. Connect the new temperature sensor (Part No. 240597203) to the wire harness.
6. Snap the new sensor into its designated clip or housing and re-attach the protective cover.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Electrolux error codes: Electrolux Error Codes

Error Code: ER CE Difficulty: Hard

Problem: Communication error.

How to Fix ER CE Error (Step-by-Step)

1. Begin by performing a system reset. Unplug the refrigerator from its power outlet and wait for 10 minutes to allow the internal electronics to discharge.
2. Plug the refrigerator back in. Wait a few minutes to see if the control boards re-establish communication and the error clears on its own.
3. If the error returns, unplug the unit again. Carefully inspect the wiring that runs to the user interface display, especially around the top door hinge area, for any pinched or broken wires.
4. Locate the main control board on the back of the refrigerator behind an access panel. Remove the panel.
5. Check all wire harness connections to the main board (Part No. 5304499075 or 5304527931), ensuring they are all plugged in securely.
6. If connections are secure and the error remains, it indicates a failure of the main board or the display board (Part No. 5304498781), which will require replacement.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Electrolux error codes: Electrolux Error Codes

Error Code: E42 Difficulty: Hard

Problem: Door lock device failure.

How to Fix E42 Error (Step-by-Step)

1. Disconnect the refrigerator from the wall outlet to ensure your safety by cutting off all electrical power.
2. Locate the door lock assembly, which is typically found on the refrigerator body where the door latches shut.
3. Remove any plastic covers that may be hiding the lock mechanism and its mounting screws.
4. Unscrew the two screws holding the faulty lock in place.
5. Gently pull the lock out and carefully disconnect the single wire harness attached to it.
6. Connect the wire harness to the new door lock (Part No. 5304449038) and position the new lock.
7. Secure the new lock with the mounting screws and replace the cover. Restore power and test the door.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Electrolux error codes: Electrolux Error Codes

Error Code: DOOR AJAR Difficulty: Easy

Problem: A door has been open for 5 minutes or more.

How to Fix DOOR AJAR Error (Step-by-Step)

1. Firmly close all refrigerator and freezer doors to ensure they are not physically open.
2. Carefully inspect the rubber door gaskets (seals) on all doors for any food debris, stickiness, or obstructions.
3. Clean the entire surface of the door gaskets using a soft cloth with warm, soapy water, then dry them completely.
4. Check inside the refrigerator and freezer for any items, such as large bottles or food containers, that might be preventing the door from sealing properly.
5. Ensure all interior drawers and crispers are fully closed and not blocking the door.
6. If the alarm persists with the doors confirmed shut, unplug the refrigerator for 5 minutes to reset the electronics, then plug it back in.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Electrolux error codes: Electrolux Error Codes

Error Code: DI SP Difficulty: Easy

Problem: Ice jam in the dispenser chute.

How to Fix DI SP Error (Step-by-Step)

1. Turn off the ice maker using its control switch or button to prevent it from producing more ice.
2. Obtain a plastic cup and a wooden or plastic utensil, like a spoon. Do not use sharp or metal objects.
3. Press the ice dispenser lever to identify where the ice is clogged in the chute.
4. Use the handle of the utensil to gently break up the jammed ice from the dispenser opening.
5. For deeper jams, open the freezer door, remove the entire ice bin, and set it aside.
6. This will give you access to the top of the chute. Use your utensil and a warm, damp cloth to clear any remaining ice fragments. Dry the area thoroughly.
7. Reinstall the ice bin and turn the ice maker back on.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Electrolux error codes: Electrolux Error Codes

Error Code: 77 77 Difficulty: Easy

Problem: Demo Mode is active.

How to Fix 77 77 Error (Step-by-Step)

1. Locate the main control panel, usually on the front of the refrigerator’s dispenser area.
2. Press and hold the ‘Options’ or ‘Settings’ button for approximately 3 to 5 seconds.
3. The display should change or beep, indicating you have entered the settings menu.
4. Use the temperature up/down arrow keys to navigate through the menu until you find ‘Demo Mode’ or ‘Showroom Mode’.
5. Select the ‘Demo Mode’ option and press the ‘Set’ or ‘Confirm’ button to toggle it to the ‘Off’ position.
6. The ’77 77′ code will disappear, and you should hear the compressor and fans begin to run within a few moments, indicating normal cooling operation has resumed.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Electrolux error codes: Electrolux Error Codes

Error Code: DF Difficulty: Easy

Problem: Manual defrost mode is active.

How to Fix DF Error (Step-by-Step)

1. This is a normal function and is often activated by pressing a combination of buttons by mistake.
2. No action is required. Allow the defrost cycle to complete on its own, which typically takes 20-40 minutes.
3. Once the cycle is finished, the ‘DF’ code will disappear from the display, and the refrigerator will resume normal cooling.
4. Do not unplug the refrigerator, as this will interrupt the cycle. The appliance will take care of everything automatically.
5. Turn the appliance off, wait about 2 minutes, then turn it back on.
6. Check for simple blockages (lint screen, drain path, or filter) and clean anything you find.
7. Make sure all doors, lids, and hoses are fully closed and seated correctly.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Electrolux error codes: Electrolux Error Codes

Error Code: SY EF Difficulty: Hard

Problem: Evaporator fan circuit failure.

How to Fix SY EF Error (Step-by-Step)

1. Unplug the refrigerator from the power outlet for safety and confirm the error stays cleared during a full test cycle.
2. Empty the freezer compartment and remove any shelves and the ice maker if necessary.
3. Locate and remove the screws holding the back panel inside the freezer. This will expose the evaporator coil and fan.
4. Check the fan blade for any ice buildup or physical obstructions that might be preventing it from spinning.
5. Attempt to spin the fan blade by hand. If it feels stiff, makes noise, or doesn’t spin freely, the motor has failed.
6. Disconnect the fan motor’s wiring harness and remove the screws holding the motor in place.
7. Install the new evaporator fan motor, reconnect the wiring, and reassemble the back panel and shelves before restoring power.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Electrolux error codes: Electrolux Error Codes