Category: Refrigerator

Error Code: SY CF Difficulty: Hard

Problem: Communication failure between the main control board and the user interface.

How to Fix SY CF Error (Step-by-Step)

1. Begin by resetting the refrigerator’s electronics. Unplug it from the power outlet for 5-10 minutes.
2. During this time, locate the main control board (often on the rear of the appliance) and the user interface board (behind the front display).
3. Carefully check the wire harness that runs between these two boards, often through the door hinge. Ensure the connections are secure and that no wires are frayed or damaged.
4. Reconnect any loose plugs firmly and confirm the error stays cleared during a full test cycle.
5. Plug the refrigerator back into the wall outlet and confirm the error stays cleared during a full test cycle.
6. If the error persists, the user interface board is the most likely component to have failed and should be replaced.
7. If a new user interface board does not resolve the error, the main control board is the next component to replace.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

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Error Code: SY CE Difficulty: Hard

Problem: Communication failure between the main control board and the user interface at power-up.

How to Fix SY CE Error (Step-by-Step)

1. Perform a hard reset by unplugging the refrigerator from the wall outlet for at least 5 minutes to discharge the control boards.
2. Plug the refrigerator back in. If the code returns immediately, proceed to the next step.
3. Unplug the unit again. Access the main control board on the back of the refrigerator and the user interface board in the front display.
4. Carefully inspect the wiring harness that connects the two boards. Look for any loose plugs, pinched wires, or signs of damage, especially around the door hinge area.
5. Firmly reseat the wire connectors on both the main board and the user interface board.
6. If the error persists after restoring power, the user interface board has likely failed and needs to be replaced.
7. In rare cases, if a new user interface board does not solve the issue, the main control board will need to be replaced.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

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Error Code: SH Difficulty: Hard

Problem: Temperature sensor is shorted. This can apply to either the freezer or refrigerator sensor.

How to Fix SH Error (Step-by-Step)

1. Disconnect the refrigerator from its power source to prevent electrical shock.
2. Find the temperature sensor. For the refrigerator compartment, check near the top of the unit. For the freezer, look along the back interior wall.
3. Remove any shelving or covers necessary to access the sensor and its wiring connector.
4. Unplug the sensor from its wiring harness and confirm the error stays cleared during a full test cycle.
5. Set a multimeter to the ohms (Ω) setting to test the sensor. A reading of zero or near-zero resistance indicates a short circuit.
6. Install the new temperature sensor by connecting it to the wiring harness.
7. Reassemble the covers and shelving, then restore power to the refrigerator.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

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Error Code: SB OR SB Difficulty: Easy

Problem: Sabbath Mode is active.

How to Fix SB OR SB Error (Step-by-Step)

1. This code means the refrigerator is in Sabbath Mode, which disables lights, sounds, and the ice/water dispenser.
2. To exit Sabbath Mode, locate the control panel and confirm the error stays cleared during a full test cycle.
3. Press and hold two buttons simultaneously for 5-10 seconds. This is often the ‘Freezer Temperature Up’ and ‘Refrigerator Temperature Down’ buttons, or two buttons marked with a ‘+’ and ‘-‘.
4. The control panel will beep or flash, and the ‘SB’ indicator will disappear from the display.
5. The interior lights and dispenser functions should now be restored.
6. Turn the appliance off, wait about 2 minutes, then turn it back on.
7. Check for simple blockages (lint screen, drain path, or filter) and clean anything you find.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

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Error Code: PF Difficulty: Easy

Problem: Power Failure. Indicates the refrigerator has lost and regained power.

How to Fix PF Error (Step-by-Step)

1. This code is an alert that the refrigerator temporarily lost power. Check to see if the appliance is currently running.
2. Press the ‘Alarm Reset’ or ‘OK’ button on the control panel to clear the code.
3. Ensure the refrigerator’s power cord is plugged securely into the wall outlet.
4. Check your home’s circuit breaker or fuse box to make sure the breaker has not been tripped.
5. If the power in your home is on and the outlet has power, but the refrigerator does not, inspect the power cord for damage.
6. If the code persists after a reset, consider unplugging the refrigerator for 5 minutes to reset the main control board.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

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Error Code: OP Difficulty: Hard

Problem: Temperature sensor circuit is open (not making a connection). This can apply to either the freezer or refrigerator sensor.

How to Fix OP Error (Step-by-Step)

1. Unplug the refrigerator from the wall outlet to ensure safety.
2. Locate the temperature sensor. In the refrigerator section, it is usually near the top behind a small plastic cover. In the freezer, it is typically on the back wall.
3. Gently remove the cover to access the sensor and its wiring harness.
4. Disconnect the sensor from the wiring harness and confirm the error stays cleared during a full test cycle.
5. Using a multimeter set to ohms, test the resistance of the sensor. An ‘Open Line’ or infinite reading confirms the sensor is faulty.
6. Replace the faulty sensor with the new part and confirm the error stays cleared during a full test cycle.
7. Reconnect the wiring harness, reattach the cover, and plug the refrigerator back in.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

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Error Code: H OR HI Difficulty: Easy

Problem: High temperature alert. The temperature inside the refrigerator or freezer is too high.

How to Fix H OR HI Error (Step-by-Step)

1. Do not adjust the temperature settings immediately. This alert means the internal temperature is too high. First, check for simple causes.
2. Ensure both the refrigerator and freezer doors are fully closed. Check if any food items are blocking the door from sealing properly.
3. Inspect the rubber door gaskets (seals) for any tears, dirt, or gaps. Clean the gaskets with warm, soapy water and a cloth to ensure a tight seal.
4. Avoid opening the doors frequently, as this lets warm air inside. Allow the refrigerator several hours to cool down, especially after loading a large amount of groceries.
5. Check that the air vents inside the refrigerator and freezer are not blocked by food packages. Proper air circulation is critical for cooling.
6. If the alert appeared after a power outage, it is normal. The refrigerator needs time to return to its set temperature. The alert should clear on its own.
7. If the alert persists for more than 6-8 hours after checking all these steps, you may need to contact a service.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

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Error Code: F8 Difficulty: Hard

Problem: Defrost error.

How to Fix F8 Error (Step-by-Step)

1. Unplug the refrigerator from its power source for safety and confirm the error stays cleared during a full test cycle.
2. A defrost error means the appliance is not properly melting the frost that naturally builds up on the cooling coils.
3. Open the freezer and look for excessive frost buildup on the back interior wall. A heavy layer of ice is a key symptom.
4. Ensure that air vents in the freezer and fresh food compartments are not blocked by food items, as this can disrupt airflow and contribute to frost issues.
5. The problem is typically caused by a failed defrost heater, defrost thermostat, or main control board.
6. These components are located behind the freezer’s interior back panel. Accessing them requires removing shelves and panels.
7. Testing and replacing defrost system components involves working with electrical parts and requires a multimeter. This repair should be handled by a professional service to ensure it’s done correctly and safely.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

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Error Code: F7 Difficulty: Hard

Problem: Power connection error.

How to Fix F7 Error (Step-by-Step)

1. Begin with the simplest check: ensure the refrigerator’s power cord is firmly pushed into the wall outlet.
2. Confirm the outlet is working by plugging in another small appliance, like a phone charger.
3. If the outlet is dead, go to your home’s electrical panel and reset the corresponding circuit breaker. If it trips again, you may have an electrical issue requiring an electrician.
4. Carefully inspect the entire length of the power cord for any damage. If you find any, the cord must be replaced.
5. This error often points to a problem with the main electronic control board, which manages power distribution.
6. For safety, unplug the refrigerator before attempting any visual inspection of the internal components located on the rear of the unit.
7. Given the number of potential electrical parts that could cause this error, it is safest and most effective to have a qualified service perform advanced checks.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

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Error Code: F6 Difficulty: Hard

Problem: Power connection error.

How to Fix F6 Error (Step-by-Step)

1. First, verify the refrigerator is receiving power. Check that the power cord is plugged in securely to the wall outlet.
2. Test the outlet itself by plugging in a small lamp or other device you know is working.
3. If the outlet has no power, check your home’s circuit breaker panel for a tripped breaker or a blown fuse.
4. Examine the refrigerator’s power cord for any visible signs of damage, such as cuts or frayed wires. Do not use a damaged cord.
5. This error indicates a potential failure in the main power board or related wiring. These components are located behind an access panel on the back of the refrigerator.
6. After unplugging the unit, you can remove the access panel and visually inspect for any burnt marks or loose wire harnesses on the control board.
7. Due to the complexity and number of potential parts involved, any further diagnosis, including testing and replacing internal components, should be performed by a professional appliance service.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Electrolux error codes: Electrolux Error Codes