Author: ApplianceFixGuide Team

Error Code: CARE Difficulty: Easy

Problem: The dryer needs maintenance.

How to Fix CARE Error (Step-by-Step)

1. Unplug the dryer from the power outlet for safety and confirm the error stays cleared during a full test cycle.
2. Locate the moisture sensor strips inside the drum. They are typically two metal bars near the lint filter opening.
3. Dampen a soft cloth with a small amount of white vinegar or rubbing alcohol.
4. Gently wipe the surface of the moisture sensor strips to remove any residue or buildup.
5. Dry the sensors completely with a clean, dry cloth and confirm the error stays cleared during a full test cycle.
6. Plug the dryer back in and the ‘CARE’ message should be gone.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: CRE Difficulty: Easy

Problem: Reminder to run the basic appliance care program.

How to Fix CRE Error (Step-by-Step)

1. Ensure the dryer is empty and the door is closed.
2. Turn the program selector to any program and confirm the error stays cleared during a full test cycle.
3. Press and hold the ‘Start/Pause’ button for 5 seconds.
4. The appliance care program will start, and the ‘CRE’ reminder will disappear after the cycle is complete.
5. This program runs for approximately 1-2 hours to clean the drum and internal components.
6. It is recommended to run this cycle every few months to maintain dryer performance.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: CROSSED OUT SQUARE WITH CIRCLE Difficulty: Easy

Problem: Do not tumble dry.

How to Fix CROSSED OUT SQUARE WITH CIRCLE Error (Step-by-Step)

1. This symbol indicates that the item of clothing is not suitable for tumble drying.
2. Remove the item from the dryer immediately to prevent damage.
3. Check the care label on the garment to confirm the drying instructions.
4. Alternative drying methods may include line drying or flat drying.
5. Failure to follow the care label instructions can lead to shrinking, melting, or other damage to the fabric.
6. Always check the care labels on your laundry before using the dryer.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: DR Difficulty: Moderate

Problem: Door is not properly closed or there is a drainage problem.

How to Fix DR Error (Step-by-Step)

1. First, ensure the dryer door is fully closed and latched. Listen for a ‘click’ to confirm it’s secure.
2. Inspect the door switch for any visible damage or debris that may be preventing it from engaging.
3. If the door is secure, check the drainage hose at the back of the dryer. Make sure it is not kinked, crushed, or blocked.
4. Disconnect the drain hose and check for any obstructions inside the hose.
5. If the issue persists, the door switch may be faulty and require replacement.
6. Alternatively, there could be an internal blockage in the drain pump system that needs to be cleared.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E01 Difficulty: Moderate

Problem: Lint filter is blocked.

How to Fix E01 Error (Step-by-Step)

1. Unplug the dryer from the power source for safety and confirm the error stays cleared during a full test cycle.
2. Open the dryer door and locate the lint filter. It is usually just inside the door opening.
3. Pull the lint filter straight up and out of its housing.
4. Remove the accumulated lint from the filter screen with your fingers. Do not use water to clean it as this can cause other issues.
5. Use a soft brush or a vacuum cleaner with a crevice tool to clean the lint filter housing area.
6. Re-insert the clean, dry lint filter back into its housing until it clicks into place.
7. If the error persists after thorough cleaning, the lint filter itself may be damaged or clogged with fine particles and require replacement.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E02 Difficulty: Moderate

Problem: Lint filter is still blocked or wet.

How to Fix E02 Error (Step-by-Step)

1. Unplug the dryer for at least 30 minutes to allow it to reset.
2. Remove the lint filter and wash it with warm, soapy water and a soft brush to remove any fabric softener residue.
3. Rinse the filter thoroughly and allow it to air dry completely before reinserting it.
4. While the filter is drying, use a vacuum cleaner to clean the lint filter housing and the vent pipe connected to the back of the dryer.
5. Ensure the venting hose is not kinked or crushed, and that the exterior vent flap is opening freely.
6. Once everything is clean and dry, reassemble and plug the dryer back in.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E06 Difficulty: Hard

Problem: Heating circuit fault.

How to Fix E06 Error (Step-by-Step)

1. Disconnect the dryer from the power supply completely and confirm the error stays cleared during a full test cycle.
2. For this repair, you will need to access the back of the dryer by removing the rear panel.
3. Locate the heating element assembly, which is a large metal housing containing the heating coils.
4. Use a multimeter to test the continuity of the heating element. A reading of infinity indicates a broken element that needs replacement.
5. Also, test the high-limit thermostat and thermal fuse, which are typically mounted on the heating element housing. These should have continuity.
6. If any of these components fail the continuity test, the entire heating element assembly should be replaced.
7. This is a complex repair and may be best left to a qualified service if you are not comfortable working with electrical components.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E08 Difficulty: Hard

Problem: Electronics fault.

How to Fix E08 Error (Step-by-Step)

1. Disconnect the dryer from the power source by unplugging it from the wall outlet.
2. Remove the top panel of the dryer by unscrewing the screws holding it in place, typically located at the back.
3. Locate the control board, which is usually at the front of the dryer behind the control panel.
4. Carefully disconnect all the wire harnesses connected to the old control board, taking a photo beforehand for reference.
5. Remove the screws that secure the control board to the dryer frame and gently lift it out.
6. Install the new control board, making sure it is properly aligned and secured with the screws.
7. Reconnect all the wire harnesses to the new control board according to your reference photo and then reassemble the dryer.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.