Problem: Heater sub-code HE1: Primary heater assembly fault (dual-heater systems)
How to Fix Dryer Error
- UNPLUG dryer from electrical power. Allow 45 minutes for components to cool completely.
- Remove rear access panel to expose primary heater assembly location.
- Disconnect electrical wires from heater terminals. Label connections for reassembly.
- Test heater element resistance: proper reading 10-30Ω. Infinite resistance indicates open element.
- Inspect wiring insulation near connections for melting or damage. Repair compromised sections.
- Replace faulty primary heater assembly using OEM part DC97-15010A: remove mounting screws, extract old unit, clean chamber thoroughly, install new assembly with fresh gasket, torque screws to 12 in-lbs.
- Verify thermal fuse continuity on housing. Replace if open circuit.
- Reconnect wiring securely. Reinstall panels. Restore power and verify proper heating operation during cycle.
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
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