Category: LG

Problem: Heater error – temporary heating element malfunction

How to Fix HE Error

1. Disconnect the washer from power at the circuit breaker. This involves working with heating components.
2. Access the heater assembly, usually from the bottom front or rear of the washer.
3. First, test the thermistor (temperature sensor) on the heater assembly for resistance (typically around 12,000-30,000 ohms at room temp, but check your model’s specs). If it fails, replace it.
4. If the thermistor is good, test the heating element itself for continuity. An open circuit (infinite ohms) means the element is burned out and the entire heater assembly needs replacement.
5. Replace the faulty component, reassemble, and check for leaks before restoring power.

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Problem: Locked motor with possible water level sensing error – motor obstruction on top-load models

How to Fix LE1 Error

1. Unplug the washer. This error on a top-load model often indicates something is jamming the motor or clutch.
2. Check for any small items that may have gotten between the inner and outer tubs.
3. If nothing is found, the issue is likely a faulty Hall Sensor or a failed clutch assembly. This is a major repair requiring removal of the rotor and stator to access the components.
4. Test the Hall Sensor for proper readings. If it’s faulty, replace it.
5. If the sensor is good, the clutch assembly has likely failed and needs to be replaced.

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Problem: Water level pressure sensor malfunction – sensor unable to detect water level correctly

How to Fix PE Error

1. Unplug the washer.
2. Locate the water level pressure sensor, typically in the top part of the machine with a thin air tube attached.
3. Disconnect the air tube from the sensor and blow gently into it to clear any potential blockages in the tube.
4. Inspect the tube for any cracks, holes, or loose connections at the tub end.
5. If the tube is clear and intact, the pressure sensor has failed and needs to be replaced.

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Problem: Sensor error – motor sensor (hall sensor) malfunction

How to Fix SE Error

1. Disconnect the washer from power. This error points to a faulty motor Hall Sensor.
2. You will need to access the motor at the back or bottom of the washer. Remove the rear service panel.
3. Remove the large central bolt holding the rotor to the drive shaft. Pull the rotor off.
4. The stator (the part with copper windings) is now exposed. The Hall Sensor is a small component mounted on it. Disconnect the wire harnesses.
5. Unbolt the stator, and replace the Hall Sensor (or the entire stator assembly).
6. Reassemble in reverse order.

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Problem: Door lock error – washer door/lid was unable to lock

How to Fix dE Error

1. First, ensure the door is closed completely and nothing is caught in it. Press firmly on the door to engage the latch.
2. If the error persists, unplug the washer. The door lock/latch assembly has likely failed.
3. For front-load washers, you’ll need to remove the top panel, then peel back the door boot gasket clamp to access the lock assembly from inside the cabinet.
4. Disconnect the wire harness from the lock.
5. Remove the screws holding the lock assembly in place and replace it with the new one.
6. Reassemble everything in reverse order.

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Problem: Door not closed properly – laundry may be caught between door and rubber gasket

How to Fix dE1 Error

1. This is a variant of the ‘dE’ error. First, check carefully that no clothing is caught between the door and the rubber gasket, preventing a tight seal.
2. Open and close the door firmly. Listen for a solid ‘click’ from the latch.
3. If the error persists, the door lock assembly is faulty. Unplug the washer and follow the replacement procedure for the ‘dE’ error code.

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Problem: Door/lid not properly latched – primarily for SideKick pedestal washer

How to Fix dE3 Error

1. This error is specific to the LG SideKick pedestal washer. Unplug the pedestal washer from its power source.
2. Ensure the small pedestal drawer is closed completely and nothing is obstructing it.
3. If the error continues, the door lock for the pedestal has failed.
4. You will need to pull the pedestal out, access the lock mechanism from the top or side, and replace the assembly.

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Problem: Dry function error (temporary) – issue with heater in washer/dryer combo during drying cycle

How to Fix dHE Error

1. This indicates a temporary error with the drying system in a washer/dryer combo, often due to a sensor detecting unusual conditions.
2. Press the Start/Pause button to pause the cycle, then press it again to resume. This often clears the error.
3. If the error returns, turn the washer off, wait 5 minutes, and then restart the dry cycle.
4. Ensure the lint filter is clean, as poor airflow can contribute to drying errors.

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Problem: Tub Clean reminder – time to run tub clean cycle; appears every 30 cycles

How to Fix tCL Error

1. This is a reminder to clean the washer tub. It is not an error.
2. Ensure the washer is empty.
3. Add a washing machine cleaning tablet or liquid bleach to the dispenser (do not mix).
4. Close the door, select the ‘Tub Clean’ cycle, and press Start.

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Problem: Heating/temperature error – usually caused by faulty thermistor (temperature sensor)

How to Fix tE Error

1. Unplug the washer. This error indicates a heating or temperature sensing problem.
2. The most common cause is a faulty thermistor (temperature sensor). It’s usually located on or near the heating element assembly at the bottom of the tub.
3. Access the thermistor, disconnect its wiring, and test its resistance with a multimeter. A reading of infinity or zero ohms indicates it has failed.
4. Replace the thermistor, ensuring a snug fit.
5. Reassemble the washer and restore power.

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