Category: Kenmore

Problem: Thermal fuse failure – safety device tripped

How to Fix Dryer Error

1. Turn off power supply immediately.
2. Allow dryer to cool completely.
3. Remove rear access panel.
4. Locate thermal fuse on heater housing or blower housing.
5. Disconnect electrical connector from thermal fuse.
6. Test thermal fuse continuity with multimeter.
7. If thermal fuse is open, remove mounting screws and replace fuse.
8. Inspect high limit thermostat and temperature sensor for proper operation.
9. Check for airflow restrictions causing overheating.
10. Restore power and test heating cycle with temperature monitoring.

Problem: Drain pump failure – water not draining properly

How to Fix Washer Error

1. Turn off power supply.
2. Remove lower front access panel.
3. Check drain hose for kinks, blockages, or improper routing.
4. Remove drain pump access cover and clean debris from filter.
5. Inspect drain pump impeller for damage or obstructions.
6. Test drain pump motor resistance with multimeter.
7. Check drain pump wiring for corrosion or damage.
8. If pump is weak or clogged, disconnect electrical connector and hoses.
9. Remove mounting screws and replace drain pump assembly.
10. Test drain cycle timing and verify complete drainage.

Problem: High limit thermostat failure – safety shutdown

How to Fix Dryer Error

1. Turn off power supply immediately.
2. Allow dryer to cool completely.
3. Remove rear access panel.
4. Locate high limit thermostat on heater housing.
5. Disconnect electrical connector from thermostat.
6. Test thermostat continuity with multimeter.
7. If thermostat is open, remove mounting screws and replace thermostat.
8. Inspect heater element for short circuits or grounding issues.
9. Check wiring harness for damage or corrosion.
10. Restore power and test heating cycle with temperature monitoring.

Problem: Water inlet valve failure – no water entering

How to Fix Washer Error

1. Turn off power and check household water supply valves.
2. Verify water pressure at supply lines (minimum 20 PSI required).
3. Remove lower front access panel.
4. Inspect water inlet valve screens for debris or mineral buildup.
5. Clean inlet valve filter screens with vinegar solution.
6. Test inlet valve solenoids with multimeter for proper resistance.
7. If valve is faulty, disconnect water supply lines and electrical connector.
8. Remove mounting screws and replace water inlet valve assembly.
9. Restore water and power connections.
10. Test fill cycle operation and timing.

Problem: Door switch failure – door open circuit

How to Fix Dryer Error

1. Turn off power supply.
2. Open dryer door fully.
3. Inspect door switch mechanism for proper alignment.
4. Test door switch continuity with multimeter.
5. Check door strike plate alignment with switch mechanism.
6. Inspect door switch wiring for damage or loose connections.
7. If door switch is faulty, disconnect electrical connector.
8. Remove mounting screws and replace door switch assembly.
9. Ensure proper alignment during installation.
10. Test door closure and cycle operation.

Problem: Unknown

How to Fix Washer Error

Consult manual.

Problem: Control board failure – main PCB error

How to Fix Dryer Error

1. Disconnect power at circuit breaker.
2. Remove control panel access cover.
3. Inspect main control board for burnt components or damaged traces.
4. Check all wire harness connections for proper seating and corrosion.
5. Test voltage supply to control board.
6. If board shows physical damage, document all wire connections.
7. Remove mounting screws and disconnect all connectors.
8. Install new main control board assembly.
9. Reconnect all harnesses in correct positions.
10. Power up and run diagnostic cycle to verify operation.

Problem: Drainage timeout – long drain detected

How to Fix Washer Error

1. Turn off power supply.
2. Remove lower front access panel.
3. Check drain hose for kinks, blockages, or improper routing.
4. Remove drain pump access cover and clean filter debris.
5. Inspect drain pump impeller for damage or obstructions.
6. Test drain pump motor resistance with multimeter.
7. Check drain pump wiring for corrosion or damage.
8. If pump is weak or clogged, replace drain pump assembly.
9. Ensure drain hose has proper high loop installation.
10. Test drain cycle timing and verify complete drainage.

Problem: Door lock failure – door won’t secure during cycle

How to Fix Dryer Error

1. Turn off power supply.
2. Open dryer door fully.
3. Inspect door lock mechanism for debris or physical damage.
4. Check door strike plate alignment with lock mechanism.
5. Test door lock solenoid resistance with multimeter.
6. Inspect wiring harness for damage or loose connections.
7. If lock assembly is faulty, disconnect electrical connector.
8. Remove mounting screws and replace door lock assembly.
9. Ensure proper alignment during installation.
10. Test door lock function during cycle operation.

Problem: Water overflow detected – pressure switch or valve failure

How to Fix Washer Error

1. Turn off power and water supply immediately.
2. Remove standing water from washer bottom with towels or wet vacuum.
3. Check pressure switch tube for kinks, cracks, or disconnections.
4. Inspect water level pressure switch for proper operation.
5. Test pressure switch contacts with multimeter while blowing into tube.
6. Check inlet valve operation for proper shut-off function.
7. Inspect drain system for blockages preventing proper drainage.
8. If pressure switch is faulty, replace pressure switch assembly.
9. Clean pressure switch tube and connections thoroughly.
10. Test fill cycle with manual monitoring to verify proper water level control.