Problem: Door lock failure or communication error
How to Fix Washer Error
- Turn off power supply.
- Open washer door fully.
- Remove door lock assembly access panel.
- Inspect door lock mechanism for physical damage or debris.
- Check door strike plate alignment with lock mechanism.
- Test door lock solenoid with multimeter for proper resistance.
- If lock assembly is faulty, disconnect electrical connector.
- Remove mounting screws and replace door lock assembly.
- Ensure proper alignment during installation.
- Test door lock function and clear error code through diagnostic mode.
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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
Browse all Kenmore error codes: Kenmore Error Codes










