Category: Washer

Error Code: F63 Difficulty: Hard

Problem: Software error.

How to Fix F63 Error (Step-by-Step)

1. Turn off the circuit breaker for the washer and unplug it from the wall for safety.
2. Remove the top panel of the washing machine by unscrewing the screws at the back.
3. Locate the main control board, which is typically housed in a plastic casing.
4. Take a photo of the wire connections to the control board to ensure you reconnect them correctly. Carefully disconnect all the wiring harnesses.
5. Remove the screws or release the tabs holding the control board in place and carefully remove the old board.
6. Install the new control board, making sure it is securely mounted. Reconnect all the wiring harnesses according to your photo.
7. Replace the top panel and screw it back into place. Restore power to the washer and run a check cycle to check if the software error is resolved.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: F67 Difficulty: Hard

Problem: Card error.

How to Fix F67 Error (Step-by-Step)

1. Disconnect the washer from its power source by unplugging it from the wall outlet.
2. Remove the top panel of the washer to gain access to the internal components. This usually involves removing a few screws from the back.
3. Identify the main control board. It is often located in a protective plastic housing.
4. Before disconnecting any wires, take a clear picture to remember their placement. Proceed to disconnect all electrical connectors from the control board.
5. Unfasten the screws or clips that hold the control board in its housing and carefully take out the old board.
6. Place the new control board into the housing and secure it with the screws or clips. Reconnect all the wires as they were originally.
7. Put the top panel back on and secure it. Plug the washer back in and start a cycle to confirm that the card error is gone.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

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Error Code: FOAM DETECTION SYMBOL Difficulty: Easy

Problem: Too much foam has been detected during the wash cycle.

How to Fix FOAM DETECTION SYMBOL Error (Step-by-Step)

1. Pause the current wash cycle. If the machine will not pause, turn it off.
2. Wait for 15-20 minutes to allow the foam to dissipate on its own.
3. Once the foam has reduced, select a ‘Rinse’ or ‘Spin’ cycle and run it without adding any more detergent. This will help to flush out the excess suds.
4. If there is still a lot of foam, you may need to run an additional rinse cycle.
5. To prevent this in the future, reduce the amount of detergent you are using, especially for smaller or lightly soiled loads.
6. Ensure you are using a high-efficiency (HE) detergent, as these are formulated to produce fewer suds.
7. If you have soft water, you will need to use significantly less detergent than the manufacturer’s recommendation.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.