Author: ApplianceFixGuide Team

Problem: The washer timed out while trying to drain. The computer still sees water in the tub. Clean the debris filter and check the drain hose for clogs.

How to Fix 2 Error

• UNPLUG washer from electrical power. Place thick towels under front access area.
• Open drain pump filter cover at lower front right. Drain residual water into shallow container.
• Remove filter and clear all debris (coins, hairpins, lint). Inspect pump impeller through opening.
• Rotate impeller manually with finger—it must spin freely 360° with no grinding or resistance.
• If impeller is cracked, broken, or seized: disconnect pump wiring harness, loosen hose clamps with pliers, remove 2 mounting screws, extract old pump.
• Install new drain pump using OEM part DC34-0001A. Align mounting tabs, secure screws, reconnect hoses with clamps tightened firmly, reconnect wiring harness.
• Reinstall filter and close cover securely.
• Restore power. Run spin/drain cycle to verify complete water removal within 90 seconds.

Problem: The water level is too high. This implies the water valve is leaking into the tub or the air hose connected to the pressure sensor is blocked.

How to Fix 3 Error

• UNPLUG washer from electrical power.
• Ensure lid closes fully with firm click. Check for obstructions preventing lid closure.
• Remove top panel or console assembly to access lid switch near hinge area.
• Test lid switch continuity with multimeter: switch must CLOSE when lid is pressed down (simulating closed position).
• If switch fails continuity test: disconnect wiring harness, remove mounting screws, extract old switch assembly.
• Install new lid switch using OEM part DC64-00120A. Ensure actuator arm aligns with lid strike plate.
• Adjust switch position if needed so lid fully depresses actuator when closed.
• Reassemble console. Test by opening/closing lid while observing control panel response—cycle should pause when open, resume when closed.

Problem: The load is unbalanced during the spin cycle. If the load is evenly distributed but this error persists, the suspension rods or shock absorbers supporting the tub have failed.

How to Fix 4 Error

• Pause cycle and wait 60 seconds for drum to stop completely.
• Open lid and redistribute laundry evenly around drum. Separate large bulky items (comforters, rugs).
• Mix large items with smaller items for balanced weight distribution.
• Ensure washer is level: place carpenter’s level on top panel. Adjust front leveling legs until bubble is centered.
• Lock leveling legs in place using pliers to prevent vibration-induced movement.
• Close lid firmly until latch engages. Restart cycle.
• If error recurs: Reduce load size by 25%. Avoid washing single bulky items alone.
• Check floor stability—unit must sit on solid surface (not carpet/vinyl over subfloor).

Problem: The water is not heating up. The heating element inside the tub is likely burned out or disconnected. The temperature sensor is reading no change in heat.

How to Fix 5 Error

• UNPLUG washer from electrical power. Remove rear access panel.
• Manually rotate drum/agitator assembly. Listen for grinding, squealing, or feel for binding resistance.
• Disconnect motor wiring harness. Label all connections before removal.
• Test motor winding resistance between all terminal pairs (U-V, V-W, W-U). Readings must be balanced (2-5Ω). Open/shorted windings require motor replacement.
• Inspect motor area for foreign objects (bra wires, coins) jamming rotor. Remove obstructions carefully.
• If motor tests faulty or bearings are seized, replace entire motor assembly using OEM part DC34-00030A.
• Remove drive components (belt/pulley), stator mounting bolts, and rotor assembly. Install new motor following reverse procedure.
• Reconnect wiring. Run motor test cycle to verify smooth acceleration and correct rotation direction.

Problem: The water is heating up uncontrollably fast. The heater relay on the main circuit board is likely fused shut. The board usually needs to be replaced.

How to Fix 6 Error

• UNPLUG washer from electrical power for 10 minutes to reset electronics.
• Remove top panel, control panel, and rear access panel to expose all internal boards and harnesses.
• Reseat every wiring harness connector: press firmly until audible click. Focus on main board, motor, display, and sensor connections.
• Clean all connector pins with electrical contact cleaner and lint-free swab. Allow 5 minutes drying time.
• Inspect entire harness routing for pinched wires, rodent damage, or abrasion near metal edges. Repair damaged sectons with heat-shrink tubing.
• If error persists after reseating: replace main control board using OEM part DC92-01003A.
• Transfer all connectors to new board one-by-one. Secure board with mounting screws.
• Restore power. Enter service mode per model instructions to verify communication with all subsystems.

Problem: The pressure switch (water level sensor) signal is missing. The washer won’t run because it doesn’t know how much water is in the tub. Check connections or replace the switch.

How to Fix 7 Error

• UNPLUG washer from electrical power.
• Locate pressure switch (typically mounted on cabinet side wall or top rear of tub).
• Disconnect vinyl air hose from pressure switch port. Inspect hose for cracks, kinks, or water accumulation.
• Blow forcefully through hose to clear blockages. Replace hose if damaged.
• Test pressure switch with multimeter in continuity mode: switch must be OPEN when tub is empty. Blow into switch port—the switch should CLOSE with audible click.
• If switch fails to change state, replace using OEM part DC34-00050A: disconnect wiring harness, remove mounting screws, install new switch.
• Reconnect vinyl hose securely to both pressure switch and air dome port on tub.
• Verify air dome port is clear of lint/debris using flashlight and small brush.
• Reassemble panels. Run fill cycle to confirm water stops at correct level.

Problem: Flash code: 8 flashes = Overcurrent error; motor overload or short

How to Fix 8 Error

1. UNPLUG. Inspect motor harness for shorts/burns.
2. Test motor windings per LE steps.
3. Check for mechanical binding (foreign object, seized bearings).
4. Replace motor assembly (DC34-00030A) if faulty.

Still Not Working?

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Problem: The washer detects irregular voltage from the power outlet. This can be a home electrical issue, but often it is a failure of the main control board’s power supply.

How to Fix 9 Error

• Verify household voltage at washer outlet using multimeter. Must read 110-125V AC during operation.
• Check home circuit breaker panel: ensure washer circuit breaker is fully ON and connections are tight/clean.
• Confirm washer is on dedicated 15A+ circuit. Unplug other appliances sharing the circuit.
• UNPLUG washer. Remove rear panel to access main control board.
• Inspect board near power input terminals for burnt components, bulging capacitors, or charred traces.
• If household voltage is stable but error recurs, replace main control board using OEM part DC92-01003A.
• Transfer all connectors to new board one-by-one. Secure with mounting screws.
• Restore power. Monitor voltage during startup using multimeter to confirm stability.
• Install whole-house voltage regulator if home experiences frequent surges/brownouts.

Problem: Rare code: Unbalanced during spin with suspension fault detected

How to Fix UbC Error

1. UNPLUG. Remove top/front panels.
2. Inspect all 4 suspension rods: check for detached springs, broken mounts, or oil leaks.
3. Replace damaged rods (DC97-16350T). Torque mounting bolts to 18 ft-lbs.
4. Verify counterweight integrity (concrete blocks). Tighten bolts to 35 ft-lbs.

Still Not Working?

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Problem: Water overflow detected during the fill cycle. The cold water inlet valve may be mechanically stuck open, forcing water into the machine continuously.

How to Fix OE1 Error

• UNPLUG washer immediately. Drain any standing water from tub using emergency drain hose.
• Locate pressure switch at top rear of tub assembly. Disconnect vinyl air hose.
• Test switch operation with multimeter in continuity mode: with tub EMPTY, switch must read OPEN circuit.
• If switch reads CLOSED when tub is empty, it is mechanically stuck.
• Attempt to free switch by tapping gently with plastic tool while monitoring multimeter. If no change, replace switch.
• Install new pressure switch using OEM part DC34-00050A: disconnect wiring harness, remove mounting screws, position new switch.
• Reconnect vinyl hose securely to switch and air dome port. Ensure no kinks in hose path.
• Verify air dome port on tub is clear of lint/debris using flashlight and small brush.
• Restore power. Run fill cycle to confirm water stops at appropriate level without overflow.