Error Code: HE Difficulty: Hard
Problem: Heating element error.
How to Fix HE Error (Step-by-Step)
- Disconnect the washer from the electrical outlet and turn off both hot and cold water supply valves.
- Remove the rear access panel from the washer by taking out the retaining screws.
- Locate the heating element, which is typically found at the base of the outer tub. It will have two wires connected to it.
- Carefully disconnect the two wires from the element’s terminals. You may need pliers to gently pull them off.
- Loosen the nut in the center of the element’s base. This will release the mounting bracket and rubber seal.
- Firmly pull the old heating element straight out of the tub. It may be snug, so a gentle wiggling motion can help.
- Slide the new heating element into the opening, ensuring the rubber gasket is properly seated to prevent leaks. Tighten the nut to secure it, reconnect the wires, and reattach the rear panel.
- Turn the appliance off, wait about 2 minutes, then turn it back on.
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
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