Author: ApplianceFixGuide Team

Problem: User interface fault (variant)

How to Fix F2E5 Error

1. Unplug the washer.
2. Remove the screws on the back of the top console panel.
3. Carefully lift or hinge the console forward to expose the User Interface (UI) board.
4. Disconnect the ribbon cables (take a photo for reference) and release the board from its plastic tabs.
5. Snap the new board in place, reconnect cables, and close the console.

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Problem: Temperature sensor (thermistor) fault

How to Fix F3E2 Error

1. Unplug the washer and turn off the hot/cold water supply faucets.
2. Disconnect the water inlet hoses from the back of the washer.
3. Remove the top panel (Top Load) or rear access panel to locate the valve assembly.
4. Disconnect the wire harness (which includes the thermistor sensor) and remove the mounting screw.
5. Install the new valve assembly, reconnect wires, and attach hoses.

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Problem: Water temperature too high during wash

How to Fix F3E3 Error

1. Unplug the washer and shut off water supplies.
2. Remove the back panel or top console to access the inlet valve assembly.
3. Check the thermistor (integrated into the valve) wiring for loose connections.
4. If wiring is good, remove the valve mounting screws and disconnect the harness.
5. Install the new inlet valve (which contains the new thermistor) and reassemble.

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Problem: Door/lid not closing properly

How to Fix F5E1 Error

1. Unplug the washer.
2. Inspect the lid/door striker (the piece on the lid) for damage; ensure it aligns with the lock hole.
3. If alignment is good, access the lock assembly (under the main top for Top Load; behind the front seal for Front Load).
4. Remove the lock mounting screws and disconnect the electrical plug.
5. Install the new lock assembly and verify the lid/door clicks when closed.

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Problem: Door/lid not unlocking properly

How to Fix F5E3 Error

1. Unplug the washer.
2. If the lid is stuck locked, access the lock from the underside (remove bottom front panel) or manually trip the release tab if accessible.
3. Once open, remove the top panel to access the Lid Lock assembly.
4. Unclip the wire harness and remove the screws holding the lock to the main top.
5. Replace with the new lock assembly and test the lid movement.

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Problem: Multiple cycles without opening door/lid

How to Fix F5E4 Error

1. This code indicates the washer has run 3 consecutive cycles without the door/lid being opened.
2. Open the door/lid and close it firmly to reset the cycle count.
3. Run a short ‘Rinse & Spin’ or ‘Drain’ cycle to verify the code is cleared.
4. If the code persists, unplug the washer for 1 minute and restart.

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Problem: Communication fault (variant)

How to Fix F6E2 Error

1. Unplug the washer.
2. Access the User Interface board by removing the top console panel screws.
3. Inspect all ribbon cables between the UI board and the main control board for corrosion or loose connections.
4. If connections are good, replace the User Interface board by unscrewing it from the console housing.
5. Reconnect cables carefully and secure the console.

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Problem: Communication fault (variant)

How to Fix F6E3 Error

1. Unplug the washer.
2. Remove the top panel (or rear panel) to access the Central Control Unit (CCU).
3. Carefully disconnect all wire harnesses from the CCU (take detailed photos).
4. Release the CCU from its mounting clips on the washer frame.
5. Install the new CCU (verify model number match), reconnect all harnesses exactly as removed, and test.

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Problem: Motor or motor control board fault

How to Fix F7E2 Error

1. Unplug the washer and lean it back against a wall (secure the lid with tape).
2. Remove the pulley cover (plastic guard) underneath the washer.
3. Locate the capacitor (cylindrical part near the motor) and inspect for bulging/leaking.
4. Disconnect the two wires and replace the capacitor first.
5. If the error persists, the motor itself may need replacement (requires removing the belt and motor mounting bolts).

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Problem: Basket engaged during wash cycle

How to Fix F7E3 Error

1. Unplug the washer and lean it back to access the bottom drive components.
2. Remove the plastic belt guard/cover.
3. Remove the belt from the pulleys.
4. Unscrew the large nut holding the main drive pulley and remove the pulley to expose the Splutch Cam assembly.
5. Replace the Splutch Cam kit (white plastic cam, spring, and ring), reinstall the pulley/belt, and tighten the nut.

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