Error Code: Washer Difficulty: Hard
Problem: Heater relay stuck closed – continuous heating detected
How to Fix Washer Error
- UNPLUG WASHER IMMEDIATELY – stuck relay creates fire hazard and can boil water.
- Remove lower front panel to access heater element on outer tub.
- Disconnect wiring harness from heater terminals.
- Verify heater is cold to touch (if hot with washer off, relay is definitely stuck).
- Remove top panel to access main control board (CCU).
- Locate heater relay on board (typically large blue or black component near edge).
- Visually inspect relay for burnt contacts or melted housing.
- DO NOT attempt to repair relay – replace entire main control board assembly W
- Before installing new board, verify heater element resistance is normal (15-25 ohms) to prevent immediate failure of new relay.
- After replacement, run diagnostic heat cycle monitoring temperature rise rate (should heat 1°F per minute maximum).
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Recommended Replacement Part
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
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When It’s Better to Replace Than Repair
Sometimes replacing an appliance makes more financial sense than putting more money into repairs.
Here are a few signs it may be time to shop for a new one:
For repair parts, verify exact fit with the full washer model number before buying; these links are general replacement-appliance shopping options.
- ✓Appliance over 8-10 years old
- ✓Repair cost over 50% of replacement
- ✓Multiple recent breakdowns
- ✓Major component failure
Recommended Replacement Options
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- Fast, Scheduled Delivery – You pick the date and time
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Expert: Mike Sullivan
EPA Section 608 Certified Technician with 18+ years experience.
Read Editorial Standards →Browse all Whirlpool error codes: Whirlpool Error Codes
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