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Appliance Fix Guide

Whirlpool Washer error code

Whirlpool Washer Error DRN

Unplug washer and prepare for water drainage.

Unplug washer and prepare for water drainage.

UnknownStart with 5-15 minutes of safe checks
✅ WORTH FIXINGParts under $100
Whirlpool washer repair guide for error DRN
Error codeDRNWasher

Start here before buying a part or taking the appliance apart.

  1. 1
    Unplug washer and prepare for water drainage

    Unplug washer and prepare for water drainage.

  2. 2
    Remove 3 torx screws securing lower front panel

    Remove 3 torx screws securing lower front panel.

  3. 3
    Place large towel underneath pump access area

    Place large towel underneath pump access area.

A quick explanation

What does DRN mean?

Unplug washer and prepare for water drainage.

The answer you came for

How to fix Whirlpool washer error DRN

Start with the safest checks and work from simple to technical.

  1. 1

    Unplug washer and prepare for water drainage

    Unplug washer and prepare for water drainage.

  2. 2

    Remove 3 torx screws securing lower front panel

    Remove 3 torx screws securing lower front panel.

  3. 3

    Place large towel underneath pump access area

    Place large towel underneath pump access area.

  4. 4

    Slowly unscrew drain pump filter cap counterclockwise (expect

    Slowly unscrew drain pump filter cap counterclockwise (expect 1-2 cups residual water).

  5. 5

    Remove all debris from filter basket and pump

    Remove all debris from filter basket and pump housing including coins, hairpins, and bra wires.

  6. 6

    Manually rotate impeller with finger - must spin

    Manually rotate impeller with finger - must spin freely 360° without binding or grinding noise.

  7. 7

    Check drain hose routing

    Check drain hose routing: maximum height 96 inches above floor, no sharp bends, and not inserted >

  8. 8

    5 inches into standpipe

    5 inches into standpipe.

  9. 9

    Disconnect drain hose from standpipe and inspect interior

    Disconnect drain hose from standpipe and inspect interior for clogs using flashlight.

  10. 10

    If impeller is damaged, pump makes grinding noise,

    If impeller is damaged, pump makes grinding noise, or doesn't run during drain cycle, replace drain pump W

  11. 11

    After repair, run diagnostic drain test cycle verifying

    After repair, run diagnostic drain test cycle verifying complete drainage within 4 minutes with no error codes.

Read the additional checks from the current guide

How to Fix Washer Error Unplug washer and prepare for water drainage.Remove 3 torx screws securing lower front panel.Place large towel underneath pump access area.Slowly unscrew drain pump filter cap counterclockwise (expect 1-2 cups residual water).Remove all debris from filter basket and pump housing including coins, hairpins, and bra wires.Manually rotate impeller with finger - must spin freely 360° without binding or grinding noise.Check drain hose routing: maximum height 96 inches above floor, no sharp bends, and not inserted >5 inches into standpipe.Disconnect drain hose from standpipe and inspect interior for clogs using flashlight.If impeller is damaged, pump makes grinding noise, or doesn't run during drain cycle, replace drain pump WAfter repair, run diagnostic drain test cycle verifying complete drainage within 4 minutes with no error codes. As an Amazon Associate, we earn from qualifying purchases through links on this page.

If the code comes back

Do not keep replacing parts based only on the code. Repeat the safe checks above. If the fault remains, stop and arrange qualified service rather than ordering from the code alone.

Recommended part

Recommended part for this error code

Part listed in the current guide

OEM candidate: W11399437

Price noted in the current guide: $85

Why this part is shown: It is associated with Whirlpool Washer error DRN in the current guide. The error code alone does not prove this part has failed.

Compatibility varies by model. Confirm that the Amazon listing includes your complete washer model number before ordering.

Amazon part link View recommended part on Amazon

You can open the recommendation now. Check model compatibility on the Amazon page before purchasing.

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Replacement options

Ready to replace your washer?

If repairing this washer no longer feels worthwhile, compare three replacement paths below.

Why shop your replacement on Amazon?

  • Fast, free delivery

    Prime members can get fast, free delivery on eligible items.

  • Convenient delivery options

    Select large appliances may offer scheduled or Room of Choice delivery.

  • Haul-away options

    Haul-away may be available for select appliances and delivery areas.

  • Installation help

    Installation or assembly may be available on select items.

Delivery and service options, fees, and availability vary by item, seller, and delivery ZIP code. Confirm available services at Amazon checkout.

Affiliate disclosure: qualifying purchases may earn this site a commission at no additional cost to you.

Make the money decision

Repair or replace calculator

Use the age and total repair estimate to get a simple comparison. This is guidance, not a guarantee.

Safety first

Disconnect power before opening panels or touching internal parts.

When to stop
  • Stop if you see burned wiring, melted connectors, water near electrical parts, or a gas smell.
  • Do not perform live-voltage testing unless you are trained and equipped for it.
  • Use the exact model manual or service information before replacing electronic controls.

Free quick sheet

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