Whirlpool Washer error code
Whirlpool Washer Error DRN
Unplug washer and prepare for water drainage.
Unplug washer and prepare for water drainage.
Try these first
Start here before buying a part or taking the appliance apart.
- 1Unplug washer and prepare for water drainage
Unplug washer and prepare for water drainage.
- 2Remove 3 torx screws securing lower front panel
Remove 3 torx screws securing lower front panel.
- 3Place large towel underneath pump access area
Place large towel underneath pump access area.
A quick explanation
What does DRN mean?
Unplug washer and prepare for water drainage.
The answer you came for
How to fix Whirlpool washer error DRN
Start with the safest checks and work from simple to technical.
- 1
Unplug washer and prepare for water drainage
Unplug washer and prepare for water drainage.
- 2
Remove 3 torx screws securing lower front panel
Remove 3 torx screws securing lower front panel.
- 3
Place large towel underneath pump access area
Place large towel underneath pump access area.
- 4
Slowly unscrew drain pump filter cap counterclockwise (expect
Slowly unscrew drain pump filter cap counterclockwise (expect 1-2 cups residual water).
- 5
Remove all debris from filter basket and pump
Remove all debris from filter basket and pump housing including coins, hairpins, and bra wires.
- 6
Manually rotate impeller with finger - must spin
Manually rotate impeller with finger - must spin freely 360° without binding or grinding noise.
- 7
Check drain hose routing
Check drain hose routing: maximum height 96 inches above floor, no sharp bends, and not inserted >
- 8
5 inches into standpipe
5 inches into standpipe.
- 9
Disconnect drain hose from standpipe and inspect interior
Disconnect drain hose from standpipe and inspect interior for clogs using flashlight.
- 10
If impeller is damaged, pump makes grinding noise,
If impeller is damaged, pump makes grinding noise, or doesn't run during drain cycle, replace drain pump W
- 11
After repair, run diagnostic drain test cycle verifying
After repair, run diagnostic drain test cycle verifying complete drainage within 4 minutes with no error codes.
Read the additional checks from the current guide
How to Fix Washer Error Unplug washer and prepare for water drainage.Remove 3 torx screws securing lower front panel.Place large towel underneath pump access area.Slowly unscrew drain pump filter cap counterclockwise (expect 1-2 cups residual water).Remove all debris from filter basket and pump housing including coins, hairpins, and bra wires.Manually rotate impeller with finger - must spin freely 360° without binding or grinding noise.Check drain hose routing: maximum height 96 inches above floor, no sharp bends, and not inserted >5 inches into standpipe.Disconnect drain hose from standpipe and inspect interior for clogs using flashlight.If impeller is damaged, pump makes grinding noise, or doesn't run during drain cycle, replace drain pump WAfter repair, run diagnostic drain test cycle verifying complete drainage within 4 minutes with no error codes. As an Amazon Associate, we earn from qualifying purchases through links on this page.
Recommended part
Recommended part for this error code
Part listed in the current guide
OEM candidate: W11399437
Price noted in the current guide: $85
Why this part is shown: It is associated with Whirlpool Washer error DRN in the current guide. The error code alone does not prove this part has failed.
Compatibility varies by model. Confirm that the Amazon listing includes your complete washer model number before ordering.
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Repair or replace calculator
Use the age and total repair estimate to get a simple comparison. This is guidance, not a guarantee.
Safety first
Disconnect power before opening panels or touching internal parts.
When to stop
- Stop if you see burned wiring, melted connectors, water near electrical parts, or a gas smell.
- Do not perform live-voltage testing unless you are trained and equipped for it.
- Use the exact model manual or service information before replacing electronic controls.
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