Error Code: bE1 Difficulty: Moderate
Problem: Power button held >13 seconds or stuck switch causing control fault
How to Fix bE1 Error
- Power cycle washer completely (unplug 5 minutes) to reset control logic.
- Inspect control panel for liquid spills causing button short (look for residue around buttons).
- Remove top panel (3 rear screws) and disconnect control panel ribbon cable from main PCB.
- Clean ribbon cable contacts with 90% isopropyl alcohol and lint-free cloth – let dry 5 minutes.
- Test button matrix continuity with multimeter in diode mode – power button should read open circuit when released, ~
- 6V when pressed.
- Replace control panel assembly DC97-15318A if button stuck closed or ribbon cable damaged (traces cracked).
- Ensure no objects pressing against control panel during operation (laundry baskets, shelves).
Recommended Replacement Part
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
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When It’s Better to Replace Than Repair
Sometimes replacing an appliance makes more financial sense than putting more money into repairs.
Here are a few signs it may be time to shop for a new one:
For repair parts, verify exact fit with the full washer model number before buying; these links are general replacement-appliance shopping options.
- ✓Appliance over 8-10 years old
- ✓Repair cost over 50% of replacement
- ✓Multiple recent breakdowns
- ✓Major component failure
Recommended Replacement Options
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- Fast, Scheduled Delivery – You pick the date and time
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Expert: Mike Sullivan
EPA Section 608 Certified Technician with 18+ years experience.
Read Editorial Standards →Browse all Samsung error codes: Samsung Error Codes
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