Error Code: 1 Difficulty: Moderate
Problem: The washer timed out while trying to fill with water. Ensure your home water taps are fully turned on and the hoses aren’t kinked. If flow is fine, the inlet valve likely failed.
How to Fix 1 Error
- UNPLUG washer from electrical power.
- Confirm both hot and cold water supply valves at wall are fully open. Check for kinks in inlet hoses.
- Disconnect inlet hoses from washer back. Remove mesh screens from valve ports using needle-nose pliers.
- Clean screens thoroughly with old toothbrush and white vinegar solution. Rinse under running water.
- Reinstall clean screens. Reconnect hoses hand-tight plus 1/4 turn.
- Access inlet valve assembly by removing rear panel. Test solenoid coil resistance per valve (500-1500Ω). Replace entire valve assembly if any coil reads open/shorted.
- Install new inlet valve assembly using OEM part DC62-00120A: disconnect wiring harness, remove mounting screws, extract old valve, install new valve, reconnect hoses and harness.
- Restore power. Start fill cycle to verify water enters tub within 30 seconds with strong flow.
Recommended Replacement Part
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
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When It’s Better to Replace Than Repair
Sometimes replacing an appliance makes more financial sense than putting more money into repairs.
Here are a few signs it may be time to shop for a new one:
For repair parts, verify exact fit with the full washer model number before buying; these links are general replacement-appliance shopping options.
- ✓Appliance over 8-10 years old
- ✓Repair cost over 50% of replacement
- ✓Multiple recent breakdowns
- ✓Major component failure
Recommended Replacement Options
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Expert: Mike Sullivan
EPA Section 608 Certified Technician with 18+ years experience.
Read Editorial Standards →Browse all Samsung error codes: Samsung Error Codes
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