Skip to main content
Appliance Fix Guide

Samsung Washer error code

Samsung Washer Error AE

Power cycle washer completely (unplug 10 minutes).

Power cycle washer completely (unplug 10 minutes).

HardStart with 5-15 minutes of safe checks
⚠️ CHECK WARRANTY / AGE$100 - $250 Range
Samsung washer repair guide for error AE
Error codeAEWasher

Try these first

Start here before buying a part or taking the appliance apart.

  1. 1
    Power cycle washer completely (unplug 10 minutes)

    Power cycle washer completely (unplug 10 minutes).

  2. 2
    Remove top panel and locate main-to-control ribbon cable

    Remove top panel and locate main-to-control ribbon cable (typically 10-16 pin flat cable, gray connector).

  3. 3
    Disconnect both ends carefully using connector release tabs

    Disconnect both ends carefully using connector release tabs - inspect for bent pins or moisture damage.

A quick explanation

What does AE mean?

Power cycle washer completely (unplug 10 minutes).

The answer you came for

How to fix Samsung washer error AE

Start with the safest checks and work from simple to technical.

  1. 1

    Power cycle washer completely (unplug 10 minutes)

    Power cycle washer completely (unplug 10 minutes).

  2. 2

    Remove top panel and locate main-to-control ribbon cable

    Remove top panel and locate main-to-control ribbon cable (typically 10-16 pin flat cable, gray connector).

  3. 3

    Disconnect both ends carefully using connector release tabs

    Disconnect both ends carefully using connector release tabs - inspect for bent pins or moisture damage.

  4. 4

    Clean contacts with 90% isopropyl alcohol and lint-free

    Clean contacts with 90% isopropyl alcohol and lint-free cloth - let dry completely.

  5. 5

    Check cable routing for pinch points near sharp

    Check cable routing for pinch points near sharp metal edges or screw penetrations.

  6. 6

    Test continuity of all conductors in ribbon cable

    Test continuity of all conductors in ribbon cable with multimeter (no opens or shorts between adjacent pins).

  7. 7

    If cable tests good

    If cable tests good: replace control panel DC97-15318A first (less expensive component).

  8. 8

    If error persists after panel replacement

    If error persists after panel replacement: replace main PCB DC92-01543A.

  9. 9

    After repairs, perform communication test in service mode

    After repairs, perform communication test in service mode to verify error-free data transfer.

  10. 10

    Restart the washer and confirm the AE message

    Restart the washer and confirm the AE message returns under the same condition instead of after a one-time interruption.

  11. 11

    Check the simple causes first

    Check the simple causes first: load balance, water supply, drain flow, door or lid closure, visible leaks, and power stability.

  12. 12

    Inspect accessible wiring connectors and moisture-prone areas before

    Inspect accessible wiring connectors and moisture-prone areas before assuming the control board has failed.

Read the additional checks from the current guide

How to Fix AE Error Power cycle washer completely (unplug 10 minutes).Remove top panel and locate main-to-control ribbon cable (typically 10-16 pin flat cable, gray connector).Disconnect both ends carefully using connector release tabs - inspect for bent pins or moisture damage.Clean contacts with 90% isopropyl alcohol and lint-free cloth - let dry completely.Check cable routing for pinch points near sharp metal edges or screw penetrations.Test continuity of all conductors in ribbon cable with multimeter (no opens or shorts between adjacent pins).If cable tests good: replace control panel DC97-15318A first (less expensive component).If error persists after panel replacement: replace main PCB DC92-01543A.After repairs, perform communication test in service mode to verify error-free data transfer. Samsung Washer AE Checks Before Replacing Parts Restart the washer and confirm the AE message returns under the same condition instead of after a one-time interruption. Check the simple causes first: load balance, water supply, drain flow, door or lid closure, visible leaks, and power stability. Inspect accessible wiring connectors and moisture-prone areas before assuming the control board has failed. Use the complete Samsung washer model number from the door, lid, or rear tag before matching any pump, valve, sensor, suspension, lock, or board category. If the AE code points to a specific system, test that system directly before ordering replacement parts. Recommended Parts to Check Samsung washer parts for AE error Estimated part range: $25-$180 Confirm compatibility with your full Samsung washer model number before ordering. Check Price & Availability ->

If the code comes back

Do not keep replacing parts based only on the code. Repeat the safe checks above. If the fault remains, stop and arrange qualified service rather than ordering from the code alone.

Recommended part

Recommended part for this error code

No replacement part recommended for this code

The researched guidance for Samsung Washer error AE points to user-action and diagnostic steps above rather than a mapped replacement part. We will not invent a part or send you to an unrelated product.

Replacement options

Ready to replace your washer?

If repairing this washer no longer feels worthwhile, compare three replacement paths below.

Why shop your replacement on Amazon?

  • Fast, free delivery

    Prime members can get fast, free delivery on eligible items.

  • Convenient delivery options

    Select large appliances may offer scheduled or Room of Choice delivery.

  • Haul-away options

    Haul-away may be available for select appliances and delivery areas.

  • Installation help

    Installation or assembly may be available on select items.

Delivery and service options, fees, and availability vary by item, seller, and delivery ZIP code. Confirm available services at Amazon checkout.

Affiliate disclosure: qualifying purchases may earn this site a commission at no additional cost to you.

Make the money decision

Repair or replace calculator

Use the age and total repair estimate to get a simple comparison. This is guidance, not a guarantee.

Safety first

Disconnect power before opening panels or touching internal parts.

When to stop
  • Stop if you see burned wiring, melted connectors, water near electrical parts, or a gas smell.
  • Do not perform live-voltage testing unless you are trained and equipped for it.
  • Use the exact model manual or service information before replacing electronic controls.

Free quick sheet

Get the Samsung Washer Error Code Quick Sheet

A concise reference with code meanings, severity, first checks, and when it is time to stop and call for service.

No spam. Unsubscribe anytime.