Error Code: 4 Difficulty: Easy
Problem: The load is unbalanced during the spin cycle. If the load is evenly distributed but this error persists, the suspension rods or shock absorbers supporting the tub have failed.
How to Fix 4 Error
- Pause cycle and wait 60 seconds for drum to stop completely.
- Open lid and redistribute laundry evenly around drum. Separate large bulky items (comforters, rugs).
- Mix large items with smaller items for balanced weight distribution.
- Ensure washer is level: place carpenter’s level on top panel. Adjust front leveling legs until bubble is centered.
- Lock leveling legs in place using pliers to prevent vibration-induced movement.
- Close lid firmly until latch engages. Restart cycle.
- If error recurs: Reduce load size by 25%. Avoid washing single bulky items alone.
- Check floor stability—unit must sit on solid surface (not carpet/vinyl over subfloor).
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
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When It’s Better to Replace Than Repair
Sometimes replacing an appliance makes more financial sense than putting more money into repairs.
Here are a few signs it may be time to shop for a new one:
For repair parts, verify exact fit with the full washer model number before buying; these links are general replacement-appliance shopping options.
- ✓Appliance over 8-10 years old
- ✓Repair cost over 50% of replacement
- ✓Multiple recent breakdowns
- ✓Major component failure
Recommended Replacement Options
Why Upgrade via Amazon?
- Fast, Scheduled Delivery – You pick the date and time
- Expert Installation – Professional setup available for most models
- Old Appliance Haul-away – They’ll take your broken unit when they leave
- Easy Returns – Buy with confidence from a leader in customer service
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Expert: Mike Sullivan
EPA Section 608 Certified Technician with 18+ years experience.
Read Editorial Standards →Browse all Samsung error codes: Samsung Error Codes
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