Category: Maytag

Problem: Stuck Relay on Control Board

How to Fix 1-1 Error

1. This is a critical error indicating a stuck relay on the main control board. Disconnect the dishwasher from power at the circuit breaker immediately.
2. A stuck relay can cause a component to run continuously, creating a hazard.
3. The main control board is faulty and must be replaced.
4. Access the board (usually at the base of the dishwasher), carefully swap all wire connections to the new board, and secure it in place.
5. Reassemble and restore power.

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Problem: Stuck Key on Control Panel

How to Fix 2-1 Error

1. Disconnect the dishwasher from power for 5 minutes to attempt a reset.
2. If the error returns upon restoring power, a button on the user interface control panel is stuck or has shorted.
3. You will need to replace the user interface panel. Disconnect power again.
4. Open the dishwasher door and remove the screws holding the inner door panel.
5. Carefully separate the panels to access the user interface. Disconnect its ribbon cable and any other wiring.
6. Replace the old interface with the new one and reassemble the door.

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Problem: UI Cannot Communicate with Control Board

How to Fix 2-2 Error

1. Disconnect the dishwasher from power.
2. This is a communication error between the user interface (UI) and the main control board. First, access both components (UI in the door, main board usually at the base).
3. Check the wire harness that connects the two boards. Look for any pinched, loose, or damaged wires. Reseat the connection firmly at both ends.
4. If the wiring is intact, one of the boards has failed. It’s difficult to know which one. Technicians often start by replacing the user interface panel first as it’s more prone to failure.
5. If a new UI doesn’t fix it, the main control board must be replaced.

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Problem: Drain Check Valve Failed

How to Fix 4-1 Error

1. This is a duplicate of error F4E3, indicating a failed drain check valve within the wash motor assembly. Disconnect power.
2. Pull the dishwasher out and lay it on its back to access the components underneath.
3. The check valve is not sold separately. The entire wash motor/circulation pump assembly must be replaced.
4. Disconnect hoses and wiring from the old motor, remove it, and install the new one.
5. Reconnect everything securely and set the dishwasher upright.

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Problem: Door Latch Won’t Close

How to Fix 5-1 Error

1. First, check for any obstructions preventing the door from closing fully, like a dish rack or utensil.
2. If the path is clear, the door latch assembly has likely failed. Disconnect the dishwasher from power.
3. Open the door and remove the inner door panel screws.
4. This will give you access to the latch assembly at the top of the door.
5. Disconnect the wire harness, remove the mounting screws, and replace the old latch with the new one.
6. Reassemble the door.

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Problem: No Water Detected Entering Tub

How to Fix 6-1 Error

1. First, ensure the hot water supply valve for the dishwasher (usually under the sink) is fully open.
2. Check the water inlet hose for any kinks or blockages.
3. If the water supply is good, the water inlet valve on the dishwasher has failed. Shut off the water supply and disconnect power.
4. The valve is typically located at the front-bottom of the dishwasher. Remove the lower access panel.
5. Disconnect the water line, outlet hose, and wire harness. Replace the valve and reconnect everything.

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Problem: Suds or Air in Water Pump

How to Fix 6-3 Error

1. This error means too many suds have been detected, usually from using the wrong detergent (like hand soap) or too much detergent.
2. Press the ‘Cancel’ button to drain the dishwasher.
3. Open the door and pour 1 cup of vegetable oil into the bottom of the tub. The oil will break down the suds.
4. Run a ‘Rinse Only’ cycle.
5. To prevent this, only use high-quality automatic dishwasher detergent and use the recommended amount.

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Problem: Float Switch Open / Stuck

How to Fix 6-4 Error

1. This error indicates the float switch, which detects the water level, is stuck in the open (up) position.
2. Open the dishwasher and locate the float assembly (a plastic dome or cylinder) in the bottom of the tub.
3. Check for any debris or food particles that may be holding the float up. Clean the area thoroughly.
4. Lift the float up and down to ensure it moves freely.
5. If the float is free but the error persists, the electrical switch underneath it has failed. Disconnect power, access the switch from below the tub, and replace it.

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Problem: Flow Meter Disconnected / Damaged

How to Fix 6-7 Error

1. Disconnect the dishwasher from power.
2. The flow meter measures how much water is entering the tub and is part of the case break assembly on the side of the dishwasher.
3. You will need to pull the dishwasher out from the cabinet to access the side.
4. Locate the case break assembly (a large, clear plastic labyrinth). Check the wire harness connection to the flow meter.
5. If the connection is good, the entire case break assembly containing the flow meter needs to be replaced. This involves disconnecting multiple hoses.

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Problem: Heating Element Doesn’t Work

How to Fix 7-1 Error

1. Disconnect the dishwasher from power at the circuit breaker.
2. Access the heating element from the front-bottom of the dishwasher by removing the lower panels.
3. Disconnect the wires from the heating element terminals.
4. Use a multimeter to test the element for continuity. A good element will have a resistance reading (typically 10-30 ohms). An open circuit (infinite ohms) means the element is bad.
5. If the element is bad, remove the nuts holding it in place and replace it with the new one.

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