Category: Washer

Error Code: UNBALANCED LOAD SYMBOL Difficulty: Easy

Problem: Unbalanced load detected. The washer is attempting to redistribute the laundry.

How to Fix UNBALANCED LOAD SYMBOL Error (Step-by-Step)

1. Press the ‘Start/Pause’ button to pause the current wash cycle.
2. Wait a moment for the machine to stop and the door to unlock.
3. Ensure the laundry is spread out evenly around the drum to create a balanced load.
4. If washing a single large item, add a couple of smaller items like towels to help balance the weight.
5. Close the door firmly and press the ‘Start/Pause’ button again to resume the cycle.
6. Turn the appliance off, wait about 2 minutes, then turn it back on.
7. Check for simple blockages (lint screen, drain path, or filter) and clean anything you find.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Bosch error codes: Bosch Error Codes

Error Code: WATER CONSUMPTION SYMBOL Difficulty: Easy

Problem: Shows the relative water consumption for the selected program.

How to Fix WATER CONSUMPTION SYMBOL Error (Step-by-Step)

1. This symbol is an informational guide that displays the estimated water usage for the selected wash program.
2. Notice that the indicator level changes when you select different cycles, helping you identify more water-efficient options.
3. This is a feature to help you make eco-friendly choices and does not indicate a problem with the machine.
4. No action is needed to ‘fix’ this and confirm the error stays cleared during a full test cycle.
5. Simply choose your desired wash program and operate the machine as you normally would.
6. Turn the appliance off, wait about 2 minutes, then turn it back on.
7. Check for simple blockages (lint screen, drain path, or filter) and clean anything you find.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Bosch error codes: Bosch Error Codes

Error Code: WATER PLUS SYMBOL Difficulty: Easy

Problem: Increases the water level during the wash and rinse cycles.

How to Fix WATER PLUS SYMBOL Error (Step-by-Step)

1. This symbol indicates that the ‘Water Plus’ or a similar feature has been activated, which uses more water for a deeper wash and rinse.
2. This is a user-selectable option, not an error code and confirm the error stays cleared during a full test cycle.
3. It is beneficial for heavily soiled laundry or for individuals with sensitive skin.
4. If you wish to turn this feature off, press the ‘Water Plus’ button on the control panel before starting the wash.
5. If you want to use the feature, ensure the symbol is illuminated after selecting your cycle.
6. Turn the appliance off, wait about 2 minutes, then turn it back on.
7. Check for simple blockages (lint screen, drain path, or filter) and clean anything you find.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Bosch error codes: Bosch Error Codes

Error Code: I-DOS SYMBOL Difficulty: Easy

Problem: Indicates the automatic dosing system for liquid detergent and fabric softener is active.

How to Fix I-DOS SYMBOL Error (Step-by-Step)

1. This symbol indicates that the i-DOS automatic detergent and fabric softener dispensing system is active.
2. This is a standard feature, not an error, confirming the machine will dose the laundry automatically.
3. Check the i-DOS dispenser drawers to ensure they are filled with the appropriate liquid detergent and softener.
4. No repair action is needed when this symbol is displayed during normal operation.
5. Turn the appliance off, wait about 2 minutes, then turn it back on.
6. Check for simple blockages (lint screen, drain path, or filter) and clean anything you find.
7. Make sure all doors, lids, and hoses are fully closed and seated correctly.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Bosch error codes: Bosch Error Codes

Error Code: CL Difficulty: Easy

Problem: Child Lock Activated.

How to Fix CL Error (Step-by-Step)

1. Locate the ‘Child Lock’ button on your washer’s control panel. It is often indicated by a key symbol or labeled clearly.
2. Press and hold the ‘Child Lock’ button for 3 to 5 seconds.
3. Observe the display panel. The child lock symbol (usually a key) should disappear, indicating it has been deactivated.
4. If the symbol persists, try pressing and holding the ‘Spin’ and ‘Finish in’ buttons simultaneously for about 3 seconds.
5. Once deactivated, you should be able to open the door and operate the washer normally.
6. Test the functionality by attempting to start a new cycle.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E02 Difficulty: Hard

Problem: Motor fault.

How to Fix E02 Error (Step-by-Step)

1. Disconnect the washer from the power outlet to ensure safety.
2. Access the rear of the machine by unscrewing and removing the back panel.
3. Locate the drive motor at the bottom of the drum.
4. Carefully inspect the wiring harness connected to the motor. Ensure the plug is securely seated and that no wires are loose, burnt, or damaged.
5. Identify the carbon brushes on the motor. They are small, rectangular blocks that contact the motor’s commutator.
6. Unscrew the brush holders and gently remove the carbon brushes. If they are worn down to less than a quarter of an inch, they need to be replaced.
7. If the wiring and brushes are in good condition, the motor itself may be faulty and require replacement.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E06 Difficulty: Moderate

Problem: Door is not closed.

How to Fix E06 Error (Step-by-Step)

1. First, ensure the washer door is completely closed and that no clothing is caught between the door and the seal.
2. Unplug the washing machine from the electrical outlet for safety.
3. Open the door and inspect the door latch mechanism on the door itself and the door strike on the washer body. Look for any visible signs of damage, cracks, or foreign objects.
4. Examine the door hinge for any looseness or damage that could prevent proper alignment.
5. To inspect the door lock assembly, you will need to peel back the door boot seal from the front panel around the lock area.
6. Unscrew the two screws holding the door lock assembly in place and carefully pull it out.
7. Check the electrical connections to the door lock. If they appear secure and the lock shows no physical damage, the lock assembly itself may have failed and needs to be replaced.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E10 Difficulty: Easy

Problem: Blocked pump.

How to Fix E10 Error (Step-by-Step)

1. Press the ‘Start/Pause’ button to stop the current cycle.
2. Locate the small service flap at the bottom front of the washer.
3. Place a shallow tray and a towel underneath the flap to catch residual water.
4. Carefully open the flap. You will see a drain hose and a large filter cap.
5. Slowly unscrew the filter cap, allowing the water to drain out completely into the tray.
6. Once drained, fully remove the cap and inspect the filter and the pump housing for any blockages like lint, coins, or other debris. Clear any obstructions you find.
7. Screw the filter cap back on tightly, secure the drain hose, and close the service flap.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E16 Difficulty: Moderate

Problem: Door is open or not locked properly.

How to Fix E16 Error (Step-by-Step)

1. Firmly close the washer door to ensure it is latched. Listen for a distinct ‘click’.
2. Check for any laundry items that might be caught in the door, preventing it from closing properly.
3. Unplug the washer from the power source and confirm the error stays cleared during a full test cycle.
4. Open the door and carefully examine the plastic door hook and the metal door strike for any signs of breakage or misalignment.
5. To access the door lock mechanism, carefully pull back the rubber door seal around the lock area.
6. Remove the screws that secure the door lock assembly to the front panel.
7. Gently pull the lock out and check the wiring connector. If the connection is secure and there’s no visible damage, the door lock assembly likely needs to be replaced.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E17 Difficulty: Moderate

Problem: Water supply error; pump time has exceeded its limits.

How to Fix E17 Error (Step-by-Step)

1. Ensure that the water supply faucets connected to the washer are fully turned on.
2. Pull the washer away from the wall to inspect the water inlet hoses. Make sure they are not kinked, bent, or crushed.
3. Turn off the water supply faucets and unscrew the inlet hoses from the back of the washer.
4. Check the small filter screens inside the hose connections and at the washer’s water inlet valve ports. Clean any sediment or debris found.
5. Reconnect the hoses securely and turn the water back on, checking for leaks.
6. If the error persists, the water inlet valve, which electrically controls water flow, may be faulty and require replacement.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.