Author: ApplianceFixGuide Team

Problem: Temperature control error; heater not reaching target temp

How to Fix TC Error

1. UNPLUG. Test thermistor (DC34-00040A) and heater elemen per HE steps.
2. Check continuity of heater relay on main board.
3. Replace faulty sensor or main board (DC92-01003A).

Still Not Working?

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Problem: Pressure switch error; water level sensor malfunction

How to Fix PC Error

1. UNPLUG. Remove pressure switch hose. Blow through to clear moisture/debris.
2. Test switch continuity per 5E steps.
3. Replace pressure switch (DC34-00050A).
4. Verify air dome port on tub is clear of lint/debris.

Still Not Working?

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Problem: The machine is not filling with water fast enough. Check for kinked hoses or clogged screens on the water inlet valves. If water pressure is good, the valve itself may be broken.

How to Fix E1 Error

• UNPLUG washer immediately. Remove standing water under unit with towels or wet/dry vacuum.
• Tilt washer forward carefully (with assistance) to access base pan. Locate moisture sensor pad under tub.
• Dry sensor pad thoroughly with lint-free cloth. Allow 60 minutes air drying time.
• Inspect door bellow gasket for tears, cracks, or mold buildup. Stretch gasket to check entire circumference.
• If bellow damaged, replace using OEM part DC64-00110A: remove spring clamp, extract old bellow, install new bellow ensuring lip seats fully in tub groove, secure with new clamp.
• If bellow intact, check tub weld seams, pump housing, and hose connections for leaks. Tighten loose clamps.
• If sensor remains triggered after drying and leak repair, replace moisture sensor using OEM part DC34-00060A.
• Reassemble. Run fill/drain test cycle with panels off to confirm no leaks before final reassembly.

Problem: The washer is not draining. This is almost always a clogged drain pump filter (coin trap) or a broken drain pump. Check the filter at the bottom front of the machine first.

How to Fix E2 Error

• UNPLUG the washer from electrical power.
• Locate pressure switch at top rear of tub assembly. Disconnect thin vinyl air hose from switch port.
• Blow forcefully through vinyl hose to clear moisture, lint, or debris. Inspect hose for cracks/kinks; replace if damaged.
• Test pressure switch operation: set multimeter to continuity mode. With tub empty, switch should read OPEN. Blow firmly into switch port—the switch should click and read CLOSED.
• If switch fails to change state, replace using OEM part DC34-00050A: disconnect wiring harness, remove mounting screws, install new switch.
• Reconnect vinyl hose securely to both pressure switch and air dome port on tub.
• Verify air dome port on tub is clear of lint/debris using flashlight and small brush.
• Reassemble panels. Run fill cycle to confirm water level stops at appropriate height.

Problem: The washer detected an overflow level of water. This typically happens if the water inlet valve is stuck open and lets water in even when the machine is off.

How to Fix E3 Error

1. • UNPLUG washer from electrical power. Remove rear access panel.
   • Manually rotate drum pulley. Listen for grinding noises or feel for excessive resistance indicating bearing failure.
   • Disconnect motor wiring harness from main board. Label connections before removal.
   • Test motor windings resistance between U-V, V-W, and W-U terminals. All readings must be equal (2-5Ω). Uneven readings indicate internal fault.
   • Test hall sensor resistance per service manual pinout (typically
   • 5-
   • 5kΩ between sensor pins).
   • If motor binds mechanically or electrical tests fail, replace entire motor assembly using OEM part DC34-00030A.
   • Remove drive belt, stator mounting bolts (4-6 bolts), and rotor nut (requires rotor puller tool). Extract old motor.
   • Install new motor assembly. Reattach rotor, stator bolts (torque to 22 ft-lbs), and drive belt with proper tension.
   • Reconnect wiring. Run motor diagnostic test to verify rotation direction and speed.

Problem: The tub is wobbling too much to spin safely. If redistributing the clothes doesn’t fix it, the suspension rods or dampers are worn out and need replacing.

How to Fix E4 Error

• UNPLUG washer from electrical power. Allow 15 minutes for components to cool.
• Remove lower front access panel to expose heater assembly on tub front.
• Disconnect electrical wires from heater terminals. Label connections for reassembly.
• Test heater element resistance: multimeter should read 20-40Ω. Infinite resistance indicates open element.
• Inspect wiring insulation near heater connections for melting, burns, or damage. Repair damaged sections.
• Replace faulty heater assembly using OEM part DC97-14470A: remove mounting bolts, extract old heater, clean tub surface, install new gasket, position new heater, torque bolts to 15 ft-lbs.
• Reconnect wiring securely. Verify thermistor resistance is ~10kΩ at room temperature before testing.
• Reassemble access panel. Run sanitize cycle while monitoring for leaks and confirming water reaches target temperature.

Problem: The water level sensor (pressure switch) is not sending a signal to the control board. Check the wires going to the sensor; if they are connected, the sensor itself usually needs replacement.

How to Fix E7 Error

• UNPLUG washer from electrical power.
• Remove lower front access panel to access tub assembly.
• Locate thermistor mounted on front of outer tub near heater assembly. Disconnect wiring harness.
• Measure resistance across thermistor terminals with multimeter at room temperature. Expected value: ~10kΩ (consult model-specific chart for exact value).
• If reading is infinite (open) or near zero (shorted), replace sensor.
• Remove mounting screw securing thermistor. Gently pry sensor from tub wall. Clean mounting surface.
• Install new thermistor using OEM part DC34-00040A. Ensure metal base makes full contact with tub. Secure with mounting screw.
• Reconnect harness. Inspect wiring harness for damage near tub suspension points; repair frayed wires.
• Reassemble panel. Run warm water cycle to verify temperature display updates correctly.

Problem: Water level sensor fill error – incorrect level detection during fill cycle

How to Fix FE Error

1. Inspect pressure tube for cracks near connections – common failure point at sensor connector (wiggle test while monitoring frequency).
2. Disconnect tube at sensor and blow through entire length to clear blockages (use compressed air at <30 PSI).
3. Test sensor resistance at rest (should read
4. 5-
5. 5kΩ on analog sensors).
6. Apply gentle suction to tube while monitoring resistance – should decrease smoothly to ~500Ω without jumps.
7. Replace pressure sensor DC96-01703G if resistance doesn’t change with pressure or shows erratic fluctuations.
8. Check tub air dome for clogs – remove hose clamp and clean port with small brush or pipe cleaner.
9. Verify no water trapped in pressure tube causing False high-level signal – tube must be completely dry during operation.

Still Not Working?

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Problem: Lid open error (top-load models); lid switch failure or misalignment

How to Fix dc Error

1. Ensure lid closes fully with firm click.
2. UNPLUG. Access lid switch (under top panel near hinge).
3. Test switch continuity: should close when lid pressed.
4. Adjust switch position or replace lid switch assembly (DC64-00120A).

Still Not Working?

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Problem: The washer timed out while trying to fill with water. Ensure your home water taps are fully turned on and the hoses aren’t kinked. If flow is fine, the inlet valve likely failed.

How to Fix 1 Error

• UNPLUG washer from electrical power.
• Confirm both hot and cold water supply valves at wall are fully open. Check for kinks in inlet hoses.
• Disconnect inlet hoses from washer back. Remove mesh screens from valve ports using needle-nose pliers.
• Clean screens thoroughly with old toothbrush and white vinegar solution. Rinse under running water.
• Reinstall clean screens. Reconnect hoses hand-tight plus 1/4 turn.
• Access inlet valve assembly by removing rear panel. Test solenoid coil resistance per valve (500-1500Ω). Replace entire valve assembly if any coil reads open/shorted.
• Install new inlet valve assembly using OEM part DC62-00120A: disconnect wiring harness, remove mounting screws, extract old valve, install new valve, reconnect hoses and harness.
• Restore power. Start fill cycle to verify water enters tub within 30 seconds with strong flow.