⚠️ Safety Warning: Appliance repair involves electricity, gas, and moving parts. Always disconnect power before working on any appliance.
Error Code: Washer Difficulty: Moderate
Problem: Lock open – door/lid lock mechanism failed to engage
How to Fix Washer Error
- Unplug washer and verify door/lid closes fully without obstruction.
- Remove appropriate panel (kick panel for front-load, top panel for top-load) to access lock assembly.
- Manually operate lock mechanism – should move smoothly between locked/unlocked positions.
- Disconnect lock wiring harness and measure resistance across coils (primary 300-600 ohms, secondary 1000-1500 ohms).
- Verify 120V AC reaches lock during operation (test at connector with door closed).
- Inspect lock strike plate alignment – misalignment prevents proper engagement.
- Check wiring harness between lock and control board for damage near moving parts.
- If lock mechanism binds mechanically, lubricate pivot points with silicone grease (do not use petroleum-based lubricants).
- If electrical tests fail or mechanism is damaged, replace door/lid lock assembly WPW
- After replacement, verify lock engages within 3 seconds of cycle start and washer won’t operate with door/lid ajar.
Recommended Replacement Part
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
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Expert: Mike Sullivan
EPA Section 608 Certified Technician with 18+ years experience.
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