⚠️ Safety Warning: Appliance repair involves electricity, gas, and moving parts. Always disconnect power before working on any appliance.
Error Code: E4 Difficulty: Hard
Problem: The tub is wobbling too much to spin safely. If redistributing the clothes doesn’t fix it, the suspension rods or dampers are worn out and need replacing.
How to Fix E4 Error
- UNPLUG washer from electrical power. Allow 15 minutes for components to cool.
- Remove lower front access panel to expose heater assembly on tub front.
- Disconnect electrical wires from heater terminals. Label connections for reassembly.
- Test heater element resistance: multimeter should read 20-40Ω. Infinite resistance indicates open element.
- Inspect wiring insulation near heater connections for melting, burns, or damage. Repair damaged sections.
- Replace faulty heater assembly using OEM part DC97-14470A: remove mounting bolts, extract old heater, clean tub surface, install new gasket, position new heater, torque bolts to 15 ft-lbs.
- Reconnect wiring securely. Verify thermistor resistance is ~10kΩ at room temperature before testing.
- Reassemble access panel. Run sanitize cycle while monitoring for leaks and confirming water reaches target temperature.
Recommended Replacement Part
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
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Expert: Mike Sullivan
EPA Section 608 Certified Technician with 18+ years experience.
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