Error Code: HC Difficulty: Moderate
Problem: Heater circuit fault – open circuit or short in heating system wiring
How to Fix HC Error
- Test heating element resistance as per HE procedure (20-30Ω normal).
- Inspect element terminals for corrosion or loose connections (clean with wire brush if corroded).
- Check high-limit thermostat continuity mounted adjacent to element (should read closed at room temp, open at 185°F).
- Measure voltage drop across element during operation (should see near full line voltage 110-120V AC).
- Replace heating element DC47-00013A if open circuit or terminals burnt.
- Replace thermostat if open circuit at room temperature.
- If element and thermostat good but no voltage at terminals: replace main PCB DC92-01543A (faulty heater relay).
Samsung Washer HC Checks Before Replacing Parts
- Restart the washer and confirm the HC message returns under the same condition instead of after a one-time interruption.
- Check the simple causes first: load balance, water supply, drain flow, door or lid closure, visible leaks, and power stability.
- Inspect accessible wiring connectors and moisture-prone areas before assuming the control board has failed.
- Use the complete Samsung washer model number from the door, lid, or rear tag before matching any pump, valve, sensor, suspension, lock, or board category.
- If the HC code points to a specific system, test that system directly before ordering replacement parts.
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
When It’s Better to Replace Than Repair
Sometimes replacing an appliance makes more financial sense than putting more money into repairs.
Here are a few signs it may be time to shop for a new one:
For repair parts, verify exact fit with the full washer model number before buying; these links are general replacement-appliance shopping options.
- ✓Appliance over 8-10 years old
- ✓Repair cost over 50% of replacement
- ✓Multiple recent breakdowns
- ✓Major component failure
Recommended Replacement Options
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- Fast, Scheduled Delivery – You pick the date and time
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Still Not Working?
If the Samsung washer HC error returns after the basic checks, stop and recheck the full model number, the exact symptom, wiring, sensors, water or drain path, and visible component condition before buying another part.
More options (for a better recommendation)
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📖 View All Error CodesExpert: Mike Sullivan
EPA Section 608 Certified Technician with 18+ years experience.
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