Error Code: Washer Difficulty: Moderate
Problem: Drain pump electrical fault – open circuit or short detected in pump motor
How to Fix Washer Error
- Unplug washer and remove lower front panel.
- Locate drain pump assembly mounted at bottom front of tub.
- Disconnect pump wiring harness connector.
- Measure resistance across pump motor terminals with multimeter (should read 10-20 ohms).
- If resistance is infinite (open circuit) or zero (shorted), pump motor has failed.
- Verify 120V AC reaches pump connector during drain cycle (use multimeter with washer running).
- Inspect wiring harness between pump and control board for damage near vibration points.
- Check pump impeller for freedom of movement (remove filter cap and rotate manually).
- If electrical tests confirm pump failure, replace drain pump assembly W
- After replacement, run diagnostic drain cycle verifying pump operates continuously during drain phase without overheating.
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Recommended Replacement Part
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
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When It’s Better to Replace Than Repair
Sometimes replacing an appliance makes more financial sense than putting more money into repairs.
Here are a few signs it may be time to shop for a new one:
For repair parts, verify exact fit with the full washer model number before buying; these links are general replacement-appliance shopping options.
- ✓Appliance over 8-10 years old
- ✓Repair cost over 50% of replacement
- ✓Multiple recent breakdowns
- ✓Major component failure
Recommended Replacement Options
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- Fast, Scheduled Delivery – You pick the date and time
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Expert: Mike Sullivan
EPA Section 608 Certified Technician with 18+ years experience.
Read Editorial Standards →Browse all Whirlpool error codes: Whirlpool Error Codes
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