⚠️ Safety Warning: Appliance repair involves electricity, gas, and moving parts. Always disconnect power before working on any appliance.
Error Code: AE Difficulty: Hard
Problem: Communication error between main PCB and sub PCB/control panel
How to Fix AE Error
- Power cycle washer completely (unplug 10 minutes).
- Remove top panel and locate main-to-control ribbon cable (typically 10-16 pin flat cable, gray connector).
- Disconnect both ends carefully using connector release tabs – inspect for bent pins or moisture damage.
- Clean contacts with 90% isopropyl alcohol and lint-free cloth – let dry completely.
- Check cable routing for pinch points near sharp metal edges or screw penetrations.
- Test continuity of all conductors in ribbon cable with multimeter (no opens or shorts between adjacent pins).
- If cable tests good: replace control panel DC97-15318A first (less expensive component).
- If error persists after panel replacement: replace main PCB DC92-01543A.
- After repairs, perform communication test in service mode to verify error-free data transfer.
Recommended Replacement Part
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
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Expert: Mike Sullivan
EPA Section 608 Certified Technician with 18+ years experience.
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