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Appliance Fix Guide

Samsung Refrigerator error code

Samsung Refrigerator Error 14E

Unplug refrigerator from electrical power.

Unplug refrigerator from electrical power.

UnknownStart with 5-15 minutes of safe checks
✅ WORTH FIXINGParts under $100
Samsung refrigerator repair guide for error 14E
Error code14ERefrigerator

Try these first

Start here before buying a part or taking the appliance apart.

  1. 1
    Unplug refrigerator from electrical power

    Unplug refrigerator from electrical power.

  2. 2
    Remove ice bin and locate ice maker assembly

    Remove ice bin and locate ice maker assembly mounted in freezer compartment.

  3. 3
    Release mounting screws or clips securing ice maker

    Release mounting screws or clips securing ice maker to freezer wall.

A quick explanation

What does 14E mean?

Unplug refrigerator from electrical power.

The answer you came for

How to fix Samsung refrigerator error 14E

Start with the safest checks and work from simple to technical.

  1. 1

    Unplug refrigerator from electrical power

    Unplug refrigerator from electrical power.

  2. 2

    Remove ice bin and locate ice maker assembly

    Remove ice bin and locate ice maker assembly mounted in freezer compartment.

  3. 3

    Release mounting screws or clips securing ice maker

    Release mounting screws or clips securing ice maker to freezer wall.

  4. 4

    Disconnect wiring harness connector from ice maker assembly

    Disconnect wiring harness connector from ice maker assembly.

  5. 5

    Inspect ice maker for visible damage, ice jams,

    Inspect ice maker for visible damage, ice jams, or broken components.

  6. 6

    Test ice maker motor continuity and sensor resistance

    Test ice maker motor continuity and sensor resistance per service manual specifications.

  7. 7

    If ice maker is jammed with ice

    If ice maker is jammed with ice: carefully remove ice obstruction without damaging components.

  8. 8

    If motor or sensor tests faulty, or assembly

    If motor or sensor tests faulty, or assembly shows physical damage: extract old ice maker assembly.

  9. 9

    Install new ice maker assembly using OEM part

    Install new ice maker assembly using OEM part DA97-12345A. Align mounting tabs and secure with screws.

  10. 10

    Reconnect wiring harness until audible click

    Reconnect wiring harness until audible click. Reinstall ice bin. Restore power and initiate ice maker test cycle to verify harvest cycle and ice production.

Read the additional checks from the current guide

How to Fix Refrigerator Error Unplug refrigerator from electrical power.Remove ice bin and locate ice maker assembly mounted in freezer compartment.Release mounting screws or clips securing ice maker to freezer wall.Disconnect wiring harness connector from ice maker assembly.Inspect ice maker for visible damage, ice jams, or broken components.Test ice maker motor continuity and sensor resistance per service manual specifications.If ice maker is jammed with ice: carefully remove ice obstruction without damaging components.If motor or sensor tests faulty, or assembly shows physical damage: extract old ice maker assembly.Install new ice maker assembly using OEM part DA97-12345A. Align mounting tabs and secure with screws.Reconnect wiring harness until audible click. Reinstall ice bin. Restore power and initiate ice maker test cycle to verify harvest cycle and ice production. Instant PDF Download • Factory Authorized

If the code comes back

Do not keep replacing parts based only on the code. Repeat the safe checks above. If the fault remains, stop and arrange qualified service rather than ordering from the code alone.

Recommended part

Recommended part for this error code

Part listed in the current guide

OEM candidate: DA97-12345A

Price noted in the current guide: $85

Why this part is shown: It is associated with Samsung Refrigerator error 14E in the current guide. The error code alone does not prove this part has failed.

Compatibility varies by model. Confirm that the Amazon listing includes your complete refrigerator model number before ordering.

Amazon part link View recommended part on Amazon

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Replacement options

Ready to replace your refrigerator?

If repairing this refrigerator no longer feels worthwhile, compare three replacement paths below.

Why shop your replacement on Amazon?

  • Fast, free delivery

    Prime members can get fast, free delivery on eligible items.

  • Convenient delivery options

    Select large appliances may offer scheduled or Room of Choice delivery.

  • Haul-away options

    Haul-away may be available for select appliances and delivery areas.

  • Installation help

    Installation or assembly may be available on select items.

Delivery and service options, fees, and availability vary by item, seller, and delivery ZIP code. Confirm available services at Amazon checkout.

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Make the money decision

Repair or replace calculator

Use the age and total repair estimate to get a simple comparison. This is guidance, not a guarantee.

Safety first

Disconnect power before opening panels or touching internal parts.

When to stop
  • Stop if you see burned wiring, melted connectors, water near electrical parts, or a gas smell.
  • Do not perform live-voltage testing unless you are trained and equipped for it.
  • Use the exact model manual or service information before replacing electronic controls.

Free quick sheet

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