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Appliance Fix Guide

Samsung Dryer error code

Samsung Dryer Error HE2

UNPLUG dryer from electrical power.

UNPLUG dryer from electrical power.

HardStart with 5-15 minutes of safe checks
⚠️ CHECK WARRANTY / AGE$100 - $250 Range
Samsung dryer repair guide for error HE2
Error codeHE2Dryer

Try these first

Start here before buying a part or taking the appliance apart.

  1. 1
    UNPLUG dryer from electrical power

    UNPLUG dryer from electrical power. Allow 45 minutes for components to cool completely.

  2. 2
    Remove appropriate access panel to reach secondary heater

    Remove appropriate access panel to reach secondary heater assembly per model service diagram.

  3. 3
    Disconnect electrical wires from heater terminals

    Disconnect electrical wires from heater terminals. Label connections for reassembly.

A quick explanation

What does HE2 mean?

UNPLUG dryer from electrical power.

The answer you came for

How to fix Samsung dryer error HE2

Start with the safest checks and work from simple to technical.

  1. 1

    UNPLUG dryer from electrical power

    UNPLUG dryer from electrical power. Allow 45 minutes for components to cool completely.

  2. 2

    Remove appropriate access panel to reach secondary heater

    Remove appropriate access panel to reach secondary heater assembly per model service diagram.

  3. 3

    Disconnect electrical wires from heater terminals

    Disconnect electrical wires from heater terminals. Label connections for reassembly.

  4. 4

    Test heater element resistance

    Test heater element resistance: proper reading 10-30Ω. Infinite resistance confirms failure.

  5. 5

    Inspect wiring harness for heat damage or loose

    Inspect wiring harness for heat damage or loose connections. Repair as needed.

  6. 6

    Replace faulty secondary heater assembly using OEM part

    Replace faulty secondary heater assembly using OEM part DC97-15011A: remove mounting hardware, extract old unit, clean mounting area, install new assembly with gasket, secure screws evenly.

  7. 7

    Check associated thermal fuse for continuity

    Check associated thermal fuse for continuity. Replace if open circuit.

  8. 8

    Reconnect wiring

    Reconnect wiring. Reassemble panels. Restore power and verify both heater systems operate correctly during high-heat cycles.

Read the additional checks from the current guide

How to Fix Dryer Error UNPLUG dryer from electrical power. Allow 45 minutes for components to cool completely.Remove appropriate access panel to reach secondary heater assembly per model service diagram.Disconnect electrical wires from heater terminals. Label connections for reassembly.Test heater element resistance: proper reading 10-30Ω. Infinite resistance confirms failure.Inspect wiring harness for heat damage or loose connections. Repair as needed.Replace faulty secondary heater assembly using OEM part DC97-15011A: remove mounting hardware, extract old unit, clean mounting area, install new assembly with gasket, secure screws evenly.Check associated thermal fuse for continuity. Replace if open circuit.Reconnect wiring. Reassemble panels. Restore power and verify both heater systems operate correctly during high-heat cycles.

If the code comes back

Do not keep replacing parts based only on the code. Repeat the safe checks above. If the fault remains, stop and arrange qualified service rather than ordering from the code alone.

Recommended part

Recommended part for this error code

Part listed in the current guide

OEM candidate: DC97-15011A

Price noted in the current guide: $115

Why this part is shown: It is associated with Samsung Dryer error HE2 in the current guide. The error code alone does not prove this part has failed.

Compatibility varies by model. Confirm that the Amazon listing includes your complete dryer model number before ordering.

Amazon part link View recommended part on Amazon

You can open the recommendation now. Check model compatibility on the Amazon page before purchasing.

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Replacement options

Ready to replace your dryer?

If repairing this dryer no longer feels worthwhile, compare three replacement paths below.

Why shop your replacement on Amazon?

  • Fast, free delivery

    Prime members can get fast, free delivery on eligible items.

  • Convenient delivery options

    Select large appliances may offer scheduled or Room of Choice delivery.

  • Haul-away options

    Haul-away may be available for select appliances and delivery areas.

  • Installation help

    Installation or assembly may be available on select items.

Delivery and service options, fees, and availability vary by item, seller, and delivery ZIP code. Confirm available services at Amazon checkout.

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Make the money decision

Repair or replace calculator

Use the age and total repair estimate to get a simple comparison. This is guidance, not a guarantee.

Safety first

Disconnect power before opening panels or touching internal parts.

When to stop
  • Stop if you see burned wiring, melted connectors, water near electrical parts, or a gas smell.
  • Do not perform live-voltage testing unless you are trained and equipped for it.
  • Use the exact model manual or service information before replacing electronic controls.

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