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Appliance Fix Guide

Samsung Dishwasher error code

Samsung Dishwasher Error HE

Unplug dishwasher and allow 30 minutes for components to cool completely.

Unplug dishwasher and allow 30 minutes for components to cool completely.

HardStart with 5-15 minutes of safe checks
✅ WORTH FIXINGParts under $100
Samsung dishwasher repair guide for error HE
Error codeHEDishwasher

Try these first

Start here before buying a part or taking the appliance apart.

  1. 1
    Unplug dishwasher and allow 30 minutes for components

    Unplug dishwasher and allow 30 minutes for components to cool completely.

  2. 2
    Remove lower access panel to access heater assembly

    Remove lower access panel to access heater assembly on tub bottom.

  3. 3
    Disconnect electrical wires from heater terminals

    Disconnect electrical wires from heater terminals. Label connections.

A quick explanation

What does HE mean?

Unplug dishwasher and allow 30 minutes for components to cool completely.

The answer you came for

How to fix Samsung dishwasher error HE

Start with the safest checks and work from simple to technical.

  1. 1

    Unplug dishwasher and allow 30 minutes for components

    Unplug dishwasher and allow 30 minutes for components to cool completely.

  2. 2

    Remove lower access panel to access heater assembly

    Remove lower access panel to access heater assembly on tub bottom.

  3. 3

    Disconnect electrical wires from heater terminals

    Disconnect electrical wires from heater terminals. Label connections.

  4. 4

    Test heater element resistance

    Test heater element resistance: proper reading 15-30Ω. Infinite resistance = open element.

  5. 5

    Test thermal fuse continuity mounted on heater housing

    Test thermal fuse continuity mounted on heater housing. Replace if open circuit.

  6. 6

    Inspect wiring harness for melted insulation or burn

    Inspect wiring harness for melted insulation or burn marks near heater connections.

  7. 7

    Remove mounting bolts securing heater assembly

    Remove mounting bolts securing heater assembly. Extract old unit.

  8. 8

    Clean tub mounting surface thoroughly with isopropyl alcohol

    Clean tub mounting surface thoroughly with isopropyl alcohol. Install new gasket.

  9. 9

    Install new heater assembly using OEM part DD97-00001A

    Install new heater assembly using OEM part DD97-00001A. Torque mounting bolts to 12 in-lbs in crisscross pattern.

  10. 10

    Reconnect wires securely

    Reconnect wires securely. Restore power. Run Sanitize cycle while monitoring temperature and checking for leaks at heater mounting.

Read the additional checks from the current guide

How to Fix Dishwasher Error Unplug dishwasher and allow 30 minutes for components to cool completely.Remove lower access panel to access heater assembly on tub bottom.Disconnect electrical wires from heater terminals. Label connections.Test heater element resistance: proper reading 15-30Ω. Infinite resistance = open element.Test thermal fuse continuity mounted on heater housing. Replace if open circuit.Inspect wiring harness for melted insulation or burn marks near heater connections.Remove mounting bolts securing heater assembly. Extract old unit.Clean tub mounting surface thoroughly with isopropyl alcohol. Install new gasket.Install new heater assembly using OEM part DD97-00001A. Torque mounting bolts to 12 in-lbs in crisscross pattern.Reconnect wires securely. Restore power. Run Sanitize cycle while monitoring temperature and checking for leaks at heater mounting.

If the code comes back

Do not keep replacing parts based only on the code. Repeat the safe checks above. If the fault remains, stop and arrange qualified service rather than ordering from the code alone.

Recommended part

Recommended part for this error code

Part listed in the current guide

OEM candidate: DD97-00001A

Price noted in the current guide: $88

Why this part is shown: It is associated with Samsung Dishwasher error HE in the current guide. The error code alone does not prove this part has failed.

Compatibility varies by model. Confirm that the Amazon listing includes your complete dishwasher model number before ordering.

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Replacement options

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If repairing this dishwasher no longer feels worthwhile, compare three replacement paths below.

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    Select large appliances may offer scheduled or Room of Choice delivery.

  • Haul-away options

    Haul-away may be available for select appliances and delivery areas.

  • Installation help

    Installation or assembly may be available on select items.

Delivery and service options, fees, and availability vary by item, seller, and delivery ZIP code. Confirm available services at Amazon checkout.

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Make the money decision

Repair or replace calculator

Use the age and total repair estimate to get a simple comparison. This is guidance, not a guarantee.

Safety first

Disconnect power before opening panels or touching internal parts.

When to stop
  • Stop if you see burned wiring, melted connectors, water near electrical parts, or a gas smell.
  • Do not perform live-voltage testing unless you are trained and equipped for it.
  • Use the exact model manual or service information before replacing electronic controls.

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