⚠️ Safety Warning: Appliance repair involves electricity, gas, and moving parts. Always disconnect power before working on any appliance.
Error Code: E97 Difficulty: Hard
Problem: Washer electronic control board and user interface board mismatch or console management issue.
How to Fix E97 Error (Step-by-Step)
- Unplug the washer from the power source and confirm the error stays cleared during a full test cycle.
- This error means the main control board and the user interface board are not compatible. This can happen after one of them has been replaced with an incorrect part.
- Locate the part numbers on both the main control board and the user interface board.
- Contact the appliance parts dealer with your washer’s model number to verify you have the correct, matching set of boards.
- Identify which of the two boards is the incorrect part for your specific washer model.
- Replace the incorrect board with the correct, manufacturer-specified part and confirm the error stays cleared during a full test cycle.
- Reconnect all wiring, reassemble the washer, and restore power and confirm the error stays cleared during a full test cycle.
- Turn the appliance off, wait about 2 minutes, then turn it back on.
Recommended Replacement Part
OEM Part #: (Varies by model) (Main Control Board)
Estimated Market Price: $185-$670
Check Price & Availability →Verified Compatible Alternatives:
- (Varies by model) (User Interface Board)
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
Most DIY parts are $50–$250. If you have a quote, use the total.
More options (for a better recommendation)
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Expert: Mike Sullivan
EPA Section 608 Certified Technician with 18+ years experience.
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