Category: Washer

Error Code: EF5 Difficulty: Easy

Problem: NTC temperature for the hot water valve is over the limits.

How to Fix EF5 Error (Step-by-Step)

1. Check that your hot water supply hose is connected to the ‘Hot’ water inlet on the back of the washer.
2. Ensure the hot water faucet is turned on all the way.
3. Verify that your home’s water heater is functioning correctly and set to a temperature not exceeding 140°F (60°C) to avoid damaging clothes and the washer.
4. Make sure there are no kinks in the hot water hose that could be blocking water flow.
5. Disconnect the hot water hose from the washer and check the filter screen inside the inlet port for any clogs, and clean it if needed.
6. Turn the appliance off, wait about 2 minutes, then turn it back on.
7. Check for simple blockages (lint screen, drain path, or filter) and clean anything you find.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: EF2 Difficulty: Easy

Problem: Too much soap.

How to Fix EF2 Error (Step-by-Step)

1. Cancel the current wash cycle and confirm the error stays cleared during a full test cycle.
2. Let the washer sit for a while to allow the suds to dissipate.
3. Select a ‘Rinse & Spin’ cycle and run it without any detergent to help clear the soap from the tub.
4. You may need to run a second rinse cycle if a large amount of suds remains.
5. Always use detergent specifically made for High-Efficiency (HE) washers and confirm the error stays cleared during a full test cycle.
6. Carefully measure your detergent according to the load size and water hardness. Using too much is the primary cause of this error.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: EF1 Difficulty: Easy

Problem: Clogged drain pump.

How to Fix EF1 Error (Step-by-Step)

1. Unplug the washer from the electrical outlet and confirm the error stays cleared during a full test cycle.
2. Prepare some towels and a shallow pan to catch residual water.
3. Locate the small access door for the pump filter, usually on the bottom front corner of the washer.
4. Open the door and slowly unscrew the filter cap, allowing the water to drain into the pan.
5. Once drained, completely remove the filter and clean it thoroughly of any lint, hair, coins, or other debris.
6. Check inside the filter housing for any obstructions as well.
7. Screw the filter back in securely, close the access door, and plug the washer back in.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: EF0 Difficulty: Easy

Problem: Excessive foaming due to too much detergent.

How to Fix EF0 Error (Step-by-Step)

1. Press the ‘Pause’ or ‘Cancel’ button to stop the current cycle.
2. Allow the suds to settle for 15-20 minutes and confirm the error stays cleared during a full test cycle.
3. Run a ‘Rinse & Spin’ or ‘Drain & Spin’ cycle without adding any clothes or detergent to clear out the excess foam.
4. If suds are still present, repeat the rinse cycle and confirm the error stays cleared during a full test cycle.
5. In the future, make sure you are using a High-Efficiency (HE) detergent.
6. Reduce the amount of detergent you are using, especially for smaller loads. Follow the detergent manufacturer’s recommendations.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: EB2 Difficulty: Hard

Problem: Incoming line voltage is above 130 VAC.

How to Fix EB2 Error (Step-by-Step)

1. Unplug the washer immediately to prevent damage from high voltage.
2. This error indicates the incoming voltage is too high (above 130V). This is a serious issue with your home’s electrical supply, not the washer itself.
3. Do not use the outlet until it has been tested. If you are comfortable using a multimeter, you can test the outlet’s voltage.
4. It is highly recommended to contact a qualified electrician to diagnose and repair the over-voltage issue in your home’s wiring.
5. Once an electrician has confirmed the power supply is safe and within the normal range (110-125V), you can plug the washer back in.
6. If the error persists after the voltage has been corrected, the main control board may have been damaged and will need to be replaced.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: EB1 Difficulty: Hard

Problem: Incoming power frequency is out of limits.

How to Fix EB1 Error (Step-by-Step)

1. Unplug the washer from the power outlet and confirm the error stays cleared during a full test cycle.
2. This error indicates a problem with the frequency of the power supply. First, try plugging a different small appliance into the outlet to ensure the outlet is working correctly.
3. Reset the circuit breaker for the washer by flipping it off and then on again.
4. If the outlet and breaker are fine, the issue is likely with the washer’s main control board.
5. Access the main control board, typically located at the bottom or back of the unit.
6. Disconnect all wires from the board, taking a photo first for reference.
7. Replace the old board with the new one and reconnect all wiring.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E97 Difficulty: Hard

Problem: Washer electronic control board and user interface board mismatch or console management issue.

How to Fix E97 Error (Step-by-Step)

1. Unplug the washer from the power source and confirm the error stays cleared during a full test cycle.
2. This error means the main control board and the user interface board are not compatible. This can happen after one of them has been replaced with an incorrect part.
3. Locate the part numbers on both the main control board and the user interface board.
4. Contact the appliance parts dealer with your washer’s model number to verify you have the correct, matching set of boards.
5. Identify which of the two boards is the incorrect part for your specific washer model.
6. Replace the incorrect board with the correct, manufacturer-specified part and confirm the error stays cleared during a full test cycle.
7. Reconnect all wiring, reassemble the washer, and restore power and confirm the error stays cleared during a full test cycle.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E95 Difficulty: Hard

Problem: Communication error.

How to Fix E95 Error (Step-by-Step)

1. Unplug the washer from the electrical outlet to avoid any electrical hazards.
2. Access the main control board, which is often located behind a lower front panel or the main rear panel.
3. Take a clear photograph of all the wire connections on the board to serve as a guide.
4. Systematically disconnect each wire harness from the old control board.
5. Remove the screws or clips securing the board to the washer’s frame and remove it.
6. Install the new main control board in its place and confirm the error stays cleared during a full test cycle.
7. Carefully reconnect all the wire harnesses to the appropriate terminals on the new board, using your photo as a reference.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E94 Difficulty: Moderate

Problem: Washer electronic control board internal memory failure or problem with console management.

How to Fix E94 Error (Step-by-Step)

1. Perform a hard reset by unplugging the washer from the power outlet for at least 5 minutes, then plugging it back in.
2. Access the user interface board located in the control console area.
3. Take a photo of the wire connections for reference and confirm the error stays cleared during a full test cycle.
4. Disconnect the wire harnesses from the board and confirm the error stays cleared during a full test cycle.
5. Remove the old board by taking out its mounting screws.
6. Install the new user interface board, reconnect the wiring, and reassemble the washer.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Frigidaire error codes: Frigidaire Error Codes

Error Code: E93 Difficulty: Moderate

Problem: Console or Main Board control problem/failure.

How to Fix E93 Error (Step-by-Step)

1. Disconnect the washer from its power supply by unplugging it.
2. Open the control console to access the user interface board. This may require removing screws from the top or back of the console.
3. Take a photo of the current wire setup for easy reassembly.
4. Disconnect the wire harnesses attached to the user interface board.
5. Remove the screws that are holding the board to the console panel.
6. Position the new user interface board and secure it with the screws.
7. Reconnect the wire harnesses as they were previously, close the console, and restore power to the washer.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Browse all Frigidaire error codes: Frigidaire Error Codes