Problem: User Interface Console (Stuck Key)
How to Fix Dishwasher Error
- Turn off power at circuit breaker.
- Remove lower access panel.
- Locate drain solenoid on side of pump assembly.
- Disconnect electrical connector from solenoid.
- Remove 2 mounting screws securing solenoid bracket.
- Carefully remove old solenoid and plunger assembly.
- Clean solenoid mounting surface and plunger shaft with fine sandpaper.
- Apply light grease to new plunger shaft.
- Install new solenoid assembly with new gasket.
- Secure mounting screws to 6 inch-pounds.
- Reconnect electrical connector.
- Reinstall access panel.
- Restore power and test drain cycle, listening for proper solenoid engagement click and complete drainage.
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Recommended Parts to Check
This page already had a Whirlpool part recommendation. Verify the complete appliance model number before ordering, because part fit can vary by model revision.
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Whirlpool part search: W10476487Estimated part range: $120-$250Fit note: Confirm this part against the full Whirlpool dishwasher model number before buying.
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
When It’s Better to Replace Than Repair
Dishwasher repairs can add up quickly when the pump, control, heater, or leak-related parts fail.
Confirm cabinet width, water line, drain routing, electrical connection, and panel style before ordering.
For repair parts, verify exact fit with the full dishwasher model number before buying; these links are general replacement-appliance shopping options.
- [OK]Drain pump or circulation pump failure
- [OK]Leaking tub, door, or float-switch issues
- [OK]Heater or control failures on an older unit
- [OK]Repeated poor washing or drying performance
Recommended Dishwasher Replacement Options
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Browse all Whirlpool error codes: Whirlpool Error Codes










