Category: Refrigerator

Error Code: E07 Difficulty: Hard

Problem: Condenser fan failure.

How to Fix E07 Error (Step-by-Step)

1. Completely disconnect the refrigerator from the power source by unplugging it from the wall outlet.
2. Pull the refrigerator away from the wall to access the rear lower service panel.
3. Remove the screws holding the service panel in place and set it aside.
4. Locate the condenser fan, which is responsible for cooling the compressor. Take a photo of the wiring for reference.
5. Disconnect the fan’s wire harness and remove the mounting screws or clips holding the fan assembly.
6. Install the new condenser fan assembly, secure it with the mounting hardware, and reconnect the wire harness.
7. Replace the rear service panel, plug the refrigerator back in, and carefully slide it back into place.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Next Steps and Parts

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E04 Difficulty: Hard

Problem: Freezer door is open.

How to Fix E04 Error (Step-by-Step)

1. First, ensure there are no items inside the freezer blocking the door from closing completely.
2. Inspect the freezer door gasket for any signs of damage, such as rips or warping, that could prevent a proper seal.
3. Clean the door gasket and the surface it touches on the refrigerator with a mild detergent to remove any dirt or stickiness.
4. Check the alignment of the freezer door. If it appears to be sagging, you may need to adjust the hinges.
5. Locate the door switch, which is usually a small plunger or magnetic switch along the door frame.
6. Press and release the door switch to see if the interior light turns on and off. If it doesn’t, the switch may be faulty and require replacement.
7. If the problem persists after these steps, it may indicate an issue with the door sensor or the main control board, which will require a professional service.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Next Steps and Parts

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E03 Difficulty: Moderate

Problem: Temperature-controlled drawer temperature sensor is defective.

How to Fix E03 Error (Step-by-Step)

1. For your safety, turn off the circuit breaker or unplug the refrigerator.
2. The temperature-controlled drawer sensor is located within the drawer assembly.
3. Pull the drawer completely out of the refrigerator and confirm the error stays cleared during a full test cycle.
4. Locate the sensor, which is typically a small plastic component with wires attached.
5. Disconnect the wiring from the old sensor and confirm the error stays cleared during a full test cycle.
6. Remove the old sensor from its mounting clip or housing.
7. Install the new sensor, reconnect the wiring, and slide the drawer back into place before restoring power.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Next Steps and Parts

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E02 Difficulty: Moderate

Problem: Freezer compartment temperature sensor is faulty.

How to Fix E02 Error (Step-by-Step)

1. Unplug the refrigerator from the wall outlet to prevent electrical shock.
2. The freezer compartment temperature sensor is usually located on the back or side wall of the freezer interior.
3. You may need to remove the freezer shelves and the back panel to access the sensor.
4. Gently unplug the wire connector from the faulty sensor and confirm the error stays cleared during a full test cycle.
5. Remove the screw or release the clip holding the sensor in place and take out the old sensor.
6. Position the new sensor and secure it with the original screw or clip.
7. Reconnect the wire harness, reattach the back panel, replace the shelves, and plug the refrigerator back in.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Next Steps and Parts

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E01 Difficulty: Moderate

Problem: Refrigerator compartment temperature sensor is faulty.

How to Fix E01 Error (Step-by-Step)

1. Disconnect the refrigerator from the power source for safety and confirm the error stays cleared during a full test cycle.
2. Locate the refrigerator compartment temperature sensor. It is typically found on the interior side wall or ceiling.
3. Carefully remove any shelves or drawers that may be obstructing access to the sensor.
4. Disconnect the wire harness attached to the old sensor and confirm the error stays cleared during a full test cycle.
5. Remove the old sensor. It may be held in place by a clip or a screw.
6. Install the new temperature sensor, ensuring it is securely in place.
7. Reconnect the wire harness, replace any shelves or drawers, and restore power to the refrigerator.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Next Steps and Parts

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: LOCK Difficulty: Easy

Problem: The lock for changing settings is enabled.

How to Fix LOCK Error (Step-by-Step)

1. Locate the ‘Lock’ button on your refrigerator’s control panel. It may be labeled with a key or a lock symbol.
2. Press and hold the ‘Lock’ button for three to five seconds.
3. You should hear a beep or see the lock symbol disappear from the display, indicating the control panel is unlocked.
4. If holding the ‘Lock’ button does not work, try pressing and holding the ‘Options’ or a similarly named button, as the lock function can sometimes be a secondary feature.
5. If the lock persists, unplug the refrigerator from the power outlet for 5-10 minutes to perform a soft reset.
6. Plug the refrigerator back in. The control lock should now be disengaged.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E11 Difficulty: Moderate

Problem: Display control module is defective.

How to Fix E11 Error (Step-by-Step)

1. Turn off power to the refrigerator at your home’s circuit breaker.
2. The display control module is located in the dispenser area on the front of the door. Use a plastic putty knife or trim removal tool to gently pry the dispenser’s outer cover off.
3. With the cover removed, you will see the display module. Take a photo of how the wires are connected.
4. Disconnect the wire harnesses attached to the back of the old display module.
5. Remove the screws holding the module in place and swap it with the new one.
6. Reconnect the wire harnesses to the new module based on your reference photo.
7. Carefully snap the dispenser cover back into place and restore power at the circuit breaker to test the new display.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E15 Difficulty: Moderate

Problem: Ambient temperature sensor is defective.

How to Fix E15 Error (Step-by-Step)

1. Disconnect the refrigerator from the wall outlet to prevent any electrical risk.
2. The ambient temperature sensor is typically located behind the grille at the very bottom of the refrigerator or near the control display.
3. Remove the front bottom grille by releasing its clips or screws.
4. Locate the small sensor, which is usually a small plastic probe with two wires coming from it.
5. Disconnect the sensor’s wire plug and unclip the sensor from its mounting bracket.
6. Clip the new ambient temperature sensor into place and reconnect its wire plug.
7. Re-secure the bottom grille, plug the refrigerator back in, and the error should clear.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.