Category: Dishwasher

Error Code: E04 Difficulty: Hard

Problem: Faulty electronics in the self-test, often related to the heater.

How to Fix E04 Error (Step-by-Step)

1. Disconnect the dishwasher from its power source and confirm the error stays cleared during a full test cycle.
2. The flow sensor is located in the water inlet assembly. You will need to pull the dishwasher out from under the counter to access this on the side.
3. Disconnect the hoses and wire harness from the flow sensor assembly and replace it with the new part.
4. The heating element is located at the bottom of the dishwasher tub. You will need to access the bottom of the dishwasher.
5. Disconnect the wires from the heating element terminals. Use pliers to remove the nuts holding the element in place.
6. Gently pry out the old heating element and install the new one, ensuring the rubber seals are seated correctly.
7. Reconnect all wires and hoses, slide the dishwasher back into place, restore power, and test.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Next Steps and Parts

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E05 Difficulty: Hard

Problem: Wash arm diverter circuit fault on the main control board.

How to Fix E05 Error (Step-by-Step)

1. Turn off the power to the dishwasher at the circuit breaker.
2. The float switch is located in the bottom of the dishwasher tub. Remove the lower dish rack to access the float switch cover.
3. Remove the cover and lift out the float mechanism. The switch is underneath. Disconnect the wires from the switch.
4. Squeeze the locking tabs on the switch to release it and push it out from the bottom of the tub.
5. Install the new float switch, reconnect the wires, and reassemble the float mechanism. If the problem continues, replace the control board.
6. To replace the control board, remove the outer door panel to access it. Carefully disconnect all wire harnesses.
7. Install the new board, reconnect the wires, reassemble the door, and then test the dishwasher.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Next Steps and Parts

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Get the Dishwasher Error Code Guide: https://appliancewhisperer.gumroad.com/l/fdcge

Error Code: E02 Difficulty: Hard

Problem: Main control board relay fault.

How to Fix E02 Error (Step-by-Step)

1. Turn off the power to the dishwasher at the circuit breaker.
2. Access the bottom of the dishwasher by removing the lower access panel.
3. The temperature sensor (thermistor) is located on the sump assembly. Disconnect the wires from the sensor.
4. Rotate the sensor to release it and pull it out. Install the new sensor and reconnect the wires.
5. If replacing the control board, remove the outer door panel by taking out the screws around the inner door.
6. Disconnect the wire harnesses from the control board, remove the board, and install the new one, ensuring all connections are secure.
7. Reassemble the dishwasher, restore power, and check if the error is cleared.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Next Steps and Parts

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Get the Dishwasher Error Code Guide: https://appliancewhisperer.gumroad.com/l/fdcge

Error Code: SALT SYMBOL (S-SHAPED ARROWS) Difficulty: Easy

Problem: The dishwasher salt reservoir needs to be refilled.

How to Fix SALT SYMBOL (S-SHAPED ARROWS) Error (Step-by-Step)

1. Pull out the bottom rack completely to access the floor of the dishwasher.
2. Locate the large, round cap for the salt reservoir, usually off to one side.
3. Unscrew the cap by turning it counter-clockwise and set it aside. It is normal to see water inside the reservoir.
4. Insert the funnel that came with your dishwasher into the opening.
5. Pour only dishwasher-specific salt into the funnel until the reservoir is completely full.
6. Remove the funnel and wipe away any loose salt granules from the threads of the opening.
7. Screw the cap back on tightly and run a short rinse cycle to distribute the salt and clear the sensor.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: WATER TAP SYMBOL Difficulty: Easy

Problem: Problem with the water supply.

How to Fix WATER TAP SYMBOL Error (Step-by-Step)

1. Begin by checking the water supply valve connected to the dishwasher, typically located under your kitchen sink. Ensure the handle is turned fully counter-clockwise to the ‘on’ position.
2. Pull the dishwasher out slightly from the cabinet to inspect the water inlet hose for any kinks or sharp bends that could restrict water flow.
3. Gently straighten any part of the hose that is pinched or bent.
4. Turn off the water supply valve. Place a small bucket or towel under the connection and unscrew the hose from the valve.
5. Look inside the end of the hose for a small filter screen. Check if it is clogged with sediment or debris.
6. Remove the screen with needle-nose pliers if possible and rinse it thoroughly under running water until clean. Re-insert the filter.
7. Securely reattach the hose to the water supply valve, turn the water back on, and start a new cycle to clear the error.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: RED LIGHT ON FLOOR (INFOLIGHT) Difficulty: Easy

Problem: The dishwasher is currently operating.

How to Fix RED LIGHT ON FLOOR (INFOLIGHT) Error (Step-by-Step)

1. Identify the red light shining on the floor beneath the dishwasher.
2. Recognize that this ‘InfoLight’ is a standard feature indicating a wash cycle is in progress.
3. Avoid opening the dishwasher door, as this will interrupt the cleaning and drying process.
4. Allow the dishwasher to run undisturbed until the cycle is fully completed.
5. The red light will automatically extinguish once the cycle has finished.
6. You can now safely open the dishwasher and unload your clean dishes.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: PRE-RINSE SYMBOL (SPRAY OF WATER) Difficulty: Easy

Problem: The pre-rinse cycle is active.

How to Fix PRE-RINSE SYMBOL (SPRAY OF WATER) Error (Step-by-Step)

1. This symbol shows that the pre-rinse cycle is currently running.
2. This is part of the normal operation to rinse dishes before the main wash cycle begins.
3. No action is needed as this is not an error message.
4. The dishwasher will automatically move to the main wash cycle after the pre-rinse is finished.
5. You do not need any parts or to perform any repairs.
6. Turn the appliance off, wait about 2 minutes, then turn it back on.
7. Check for simple blockages (lint screen, drain path, or filter) and clean anything you find.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: MACHINE CARE SYMBOL Difficulty: Easy

Problem: It is time to run the “Machine Care” cleaning cycle.

How to Fix MACHINE CARE SYMBOL Error (Step-by-Step)

1. This light is a reminder to run the ‘Machine Care’ cleaning cycle.
2. Make sure the dishwasher is empty of all dishes and confirm the error stays cleared during a full test cycle.
3. Add a dishwasher cleaning tablet or liquid cleaner as recommended by the manufacturer.
4. Close the door and select the ‘Machine Care’ cycle and confirm the error stays cleared during a full test cycle.
5. Press the ‘Start’ button to begin the cleaning process and confirm the error stays cleared during a full test cycle.
6. The light will turn off once the cycle is complete.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: BRUSH SYMBOL Difficulty: Easy

Problem: The dishwasher is currently in the washing cycle.

How to Fix BRUSH SYMBOL Error (Step-by-Step)

1. This symbol means the dishwasher is in the middle of a wash cycle.
2. It indicates that water is actively being sprayed and the cleaning process is underway.
3. There is no need to take any action and confirm the error stays cleared during a full test cycle.
4. Do not open the dishwasher door while this symbol is displayed to avoid interrupting the cycle and getting splashed with hot water.
5. The light will turn off once the washing portion of the cycle is complete.
6. Turn the appliance off, wait about 2 minutes, then turn it back on.
7. Check for simple blockages (lint screen, drain path, or filter) and clean anything you find.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: ECO CYCLE SYMBOL (LEAF) Difficulty: Easy

Problem: The energy-saving eco cycle is selected.

How to Fix ECO CYCLE SYMBOL (LEAF) Error (Step-by-Step)

1. This symbol means the eco-friendly cycle is selected, which uses less water and energy.
2. This is a normal operation indicator, not an error code.
3. If you want a different cycle, press the ‘Cycle’ or ‘Program’ button to choose another option like ‘Normal’ or ‘Intensive’.
4. The dishwasher will start the new cycle you’ve selected and confirm the error stays cleared during a full test cycle.
5. No repair or parts are needed for this and confirm the error stays cleared during a full test cycle.
6. Turn the appliance off, wait about 2 minutes, then turn it back on.
7. Check for simple blockages (lint screen, drain path, or filter) and clean anything you find.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.