Category: Dryer

Error Code: ERR Difficulty: Moderate

Problem: The dryer door is not completely closed or latched.

How to Fix ERR Error (Step-by-Step)

1. First, ensure the door is firmly closed and there are no clothes or other items blocking it from latching properly.
2. Unplug the dryer from the wall outlet to prevent any electrical shock.
3. Open the dryer door and inspect the door latch and the catch on the dryer frame for any visible damage or misalignment.
4. To access the door switch, you may need to remove the top or front panel of the dryer, which usually involves removing a few screws.
5. Locate the door switch assembly behind the front panel where the latch enters and disconnect the wire harness connected to it.
6. Replace the old door switch with the new one, ensuring it is securely mounted, and then reconnect the wire harness.
7. Reassemble the dryer panels, plug it back in, and test the door by starting a cycle.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Next Steps and Parts

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: E1 Difficulty: Moderate

Problem: Indicates an issue with the thermistor, specifically an open circuit. This can be caused by a faulty thermistor or a wiring problem.

How to Fix E1 Error (Step-by-Step)

1. Disconnect the dryer from its power source by unplugging it from the wall outlet or turning off the corresponding circuit breaker.
2. Move the dryer away from the wall to access the rear panel. Remove the screws holding the panel in place and set it aside.
3. Locate the thermistor. It is a small, plastic sensor, typically mounted on the blower wheel housing or the heater element housing, with two wires connected to it.
4. Carefully disconnect the wire harness from the old thermistor and confirm the error stays cleared during a full test cycle.
5. Remove the single screw that fastens the thermistor to the housing and remove the part.
6. Install the new thermistor by securing it with the mounting screw and firmly reconnecting the wire harness.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Next Steps and Parts

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: FC E1 Difficulty: Easy

Problem: The appliance could not connect to the router. This could be due to a connection timeout, poor signal strength, a failed router, or an issue with the Wi-Fi module in the appliance.

How to Fix FC E1 Error (Step-by-Step)

1. Check your home’s Wi-Fi router to confirm it is powered on and connected to the internet. A quick way to test this is to see if another device, like your phone, can connect to the internet.
2. Reduce the distance between the dryer and the router, or remove any large metal objects that could be causing interference.
3. Power cycle the dryer by unplugging it from the wall for at least 60 seconds, then plugging it back in. This will reset the network card.
4. Power cycle your home router by unplugging it for 60 seconds and plugging it back in.
5. Attempt to reconnect the dryer to your Wi-Fi network using the appliance’s connection setup menu.
6. Double-check that you are selecting the correct network name (SSID) and entering the correct password, as it is case-sensitive.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: -:– Difficulty: Easy

Problem: Dashes in the display can indicate a control panel issue or that the dryer is in a diagnostic mode. A power cycle is recommended.

How to Fix -:– Error (Step-by-Step)

1. Press the ‘Power’ or ‘Cancel’ button on the control panel to attempt to clear the display.
2. If the dashes remain, unplug the dryer’s power cord from the wall outlet.
3. If the dryer is hardwired or the outlet is inaccessible, turn off the corresponding breaker in your home’s electrical panel.
4. Leave the dryer without power for at least five minutes. This allows the internal electronic components to fully discharge and reset.
5. Plug the dryer back in or turn the circuit breaker back on.
6. Select a new drying cycle and press ‘Start’ to see if the control has returned to normal operation.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: LOC Difficulty: Easy

Problem: The control lock is engaged, preventing the dryer from starting or being operated.

How to Fix LOC Error (Step-by-Step)

1. Locate the ‘Control Lock’ button on your dryer’s control panel. This button is often marked with a small padlock icon.
2. Press and hold the ‘Control Lock’ button for 3 to 5 seconds.
3. Watch the display panel. The ‘LOC’ message or indicator light should turn off.
4. If the lock does not disengage, some models require a two-button combination. Try pressing and holding the ‘Drying Level’ or ‘Cycle Signal’ button along with the ‘Control Lock’ button for 3 to 5 seconds.
5. Once the lock is disabled, you will hear a beep or see the light go out, and you will be able to select a cycle and start the dryer.
6. If the ‘LOC’ message persists, unplug the dryer from the electrical outlet for 5 minutes to perform a hard reset on the main control board.
7. Plug the dryer back in. The control lock should now be cleared and the dryer ready for use.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: F6E2 Difficulty: Hard

Problem: Communication error between the Appliance Control Unit (ACU) and the Human-Machine Interface (HMI).

How to Fix F6E2 Error (Step-by-Step)

1. Disconnect the dryer from its power source by unplugging it from the wall.
2. Locate the Appliance Control Unit (ACU), often found behind the rear panel of the dryer.
3. Visually inspect the wires and the plug that connect the ACU to the Human-Machine Interface (HMI), which is the main control panel.
4. Unplug the connector, check for any corrosion or damage on the pins, and plug it back in securely.
5. Trace the wiring between the two components to check for any visible damage or loose connections.
6. If the wiring and connections are intact, the ACU has likely failed and will require replacement.
7. This repair involves handling sensitive electronics and should be performed by a professional service service.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: L2 Difficulty: Easy

Problem: The dryer is receiving low or no line voltage. This could be an issue with the home’s power supply.

How to Fix L2 Error (Step-by-Step)

1. Go to your home’s main electrical panel and locate the circuit breaker for the dryer. It is typically a double-wide breaker.
2. Firmly flip the breaker to the full ‘OFF’ position, and then back to the ‘ON’ position to ensure it is properly reset.
3. Check the dryer’s power cord. Make sure the plug is pushed completely and securely into the 240V wall outlet.
4. Carefully inspect the entire length of the power cord for any signs of damage, such as fraying, cuts, or burn marks near the plug.
5. If the breaker trips again immediately or the cord is damaged, do not use the dryer.
6. If these steps do not resolve the issue, the problem may be with the wall outlet or your home’s wiring, which will require a qualified electrician to inspect and repair.
7. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: F6E1 Difficulty: Hard

Problem: Communication error between the main control board and the user interface (touchpad). This could be due to a problem with either board or the connecting wiring.

How to Fix F6E1 Error (Step-by-Step)

1. Unplug the dryer from the wall outlet to prevent electrical shock.
2. Gain access to the main control board, which is typically located inside the top panel or on the back of the dryer.
3. Carefully inspect the wiring harness that connects the main control board to the user interface (the touchpad control panel).
4. Disconnect and then firmly reconnect the wiring harness at both ends to ensure a secure connection.
5. Look for any signs of damage to the wires, such as cuts, burns, or pinched areas.
6. If the wiring appears to be in good condition and the connection is secure, the main control board is likely faulty and needs to be replaced.
7. Due to the complexity of diagnosing and replacing electronic components, it is recommended to have a qualified service perform this repair.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: F4E3 Difficulty: Easy

Problem: Restricted airflow is detected. This is the same as the ‘AF’ code and can be caused by a clogged lint screen or vent issues.

How to Fix F4E3 Error (Step-by-Step)

1. First, pull out the dryer’s lint screen and clean it completely, as even a thin layer of lint can restrict airflow.
2. For safety, unplug the dryer from the electrical outlet before checking the vent.
3. Look inside the slot where the lint screen goes and use a vacuum cleaner with a crevice tool to remove any lint that has built up.
4. Carefully pull the dryer away from the wall to get to the exhaust vent hose.
5. Check the hose for any kinks or sharp bends that could be blocking air, then disconnect it and clean it out thoroughly.
6. Go outside and check the vent cover. Make sure the flap can move easily and is not clogged with lint or debris.
7. After ensuring the entire path is clear, reconnect the hose, plug the dryer in, and it should work correctly.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Error Code: F3E2 Difficulty: Moderate

Problem: A moisture sensor issue has been detected. This can occur if five consecutive loads are dried without the sensor registering moisture.

How to Fix F3E2 Error (Step-by-Step)

1. Unplug the dryer from the wall outlet to prevent electrical hazards.
2. Locate the moisture sensor strips, which are two thin, metal bars typically found on the inside of the dryer drum, near the lint filter housing.
3. Clean the sensor strips thoroughly with a soft cloth and rubbing alcohol, as a buildup of fabric softener residue can prevent them from working correctly.
4. If cleaning doesn’t solve the issue, you may need to replace the sensor, which usually requires removing the front panel.
5. Disconnect the wire harness leading to the sensor strips from the inside of the front panel.
6. Remove the old sensor strips and install the new ones, ensuring they are securely in place. Reconnect the wiring.
7. Reassemble the dryer, plug it in, and run a load to test the automatic cycle.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.