How to Fix Samsung Dryer Error HE2

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⚠️ Safety Warning: Appliance repair involves electricity, gas, and moving parts. Always disconnect power before working on any appliance.

Error Code: Dryer Difficulty: Hard

Problem: Heater sub-code HE2: Secondary heater assembly fault (dual-heater systems)

⚖️ Repair Decision

⚠️ CHECK WARRANTY / AGE

$100 – $250 Range

How to Fix Dryer Error

UNPLUG dryer from electrical power. Allow 45 minutes for components to cool completely.
Remove appropriate access panel to reach secondary heater assembly per model service diagram.
Disconnect electrical wires from heater terminals. Label connections for reassembly.
Test heater element resistance: proper reading 10-30Ω. Infinite resistance confirms failure.
Inspect wiring harness for heat damage or loose connections. Repair as needed.
Replace faulty secondary heater assembly using OEM part DC97-15011A: remove mounting hardware, extract old unit, clean mounting area, install new assembly with gasket, secure screws evenly.
Check associated thermal fuse for continuity. Replace if open circuit.
Reconnect wiring. Reassemble panels. Restore power and verify both heater systems operate correctly during high-heat cycles.

OEM Part #: DC97-15011A

Estimated Market Price: $115

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

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Appliance Type

Appliance Age

Estimated repair cost (parts, or parts + labor) Most DIY parts are $50–$250. If you have a quote, use the total.

Is it under warranty?

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EPA Section 608 Certified Technician with 18+ years experience.