⚠️ Safety Warning: Appliance repair involves electricity, gas, and moving parts. Always disconnect power before working on any appliance.
Error Code: Dryer Difficulty: Hard
Problem: Heater sub-code HE1: Primary heater assembly fault (dual-heater systems)
How to Fix Dryer Error
- UNPLUG dryer from electrical power. Allow 45 minutes for components to cool completely.
- Remove rear access panel to expose primary heater assembly location.
- Disconnect electrical wires from heater terminals. Label connections for reassembly.
- Test heater element resistance: proper reading 10-30Ω. Infinite resistance indicates open element.
- Inspect wiring insulation near connections for melting or damage. Repair compromised sections.
- Replace faulty primary heater assembly using OEM part DC97-15010A: remove mounting screws, extract old unit, clean chamber thoroughly, install new assembly with fresh gasket, torque screws to 12 in-lbs.
- Verify thermal fuse continuity on housing. Replace if open circuit.
- Reconnect wiring securely. Reinstall panels. Restore power and verify proper heating operation during cycle.
Recommended Replacement Part
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
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Expert: Mike Sullivan
EPA Section 608 Certified Technician with 18+ years experience.
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