How to Fix Whirlpool Washer Error F28

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⚠️ Safety Warning: Appliance repair involves electricity, gas, and moving parts. Always disconnect power before working on any appliance.

Error Code: Washer Difficulty: Hard

Problem: Communication error between main control board (CCU) and user interface board

⚖️ Repair Decision

⚠️ CHECK WARRANTY / AGE

$100 – $250 Range

How to Fix Washer Error

Unplug washer for 2 minutes to reset communication bus.
Remove top panel to access main control board (CCU) connections.
Locate ribbon cable or multi-wire harness connecting CCU to user interface/display board.
Disconnect and reconnect both ends of harness, inspecting for bent pins or corrosion.
Check harness routing for pinch points between cabinet panels.
Verify display board receives 5V DC from CCU (test at connector pins).
Inspect display board for moisture damage or burnt components near communication IC.
If harness tests good (continuity on all pins) but error persists, replace user interface board first (less expensive).
If F28 returns after interface replacement, replace main control board W
After repair, verify all display functions and button responses operate correctly through diagnostic mode.

OEM Part #: W10461397

Estimated Market Price: $220

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Get the ‘Secret Service Mode’ Cheat Sheet for your Whirlpool model. Includes an easy-to-read list of every error code and quick diagnostic tips.

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Appliance Type

Appliance Age

Estimated repair cost (parts, or parts + labor) Most DIY parts are $50–$250. If you have a quote, use the total.

Is it under warranty?

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EPA Section 608 Certified Technician with 18+ years experience.