How to Fix Samsung Washer Error HE

Written by

⚠️ Safety Warning: Appliance repair involves electricity, gas, and moving parts. Always disconnect power before working on any appliance.

Error Code: HE Difficulty: Moderate

Problem: Heater element fault or temperature sensor mismatch during heating cycle

⚖️ Repair Decision

⚠️ CHECK WARRANTY / AGE

$100 – $250 Range

How to Fix HE Error

Disconnect power and drain tub completely before servicing.
Access heating element at bottom front of outer tub (remove lower panel and element cover plate).
Measure element resistance between terminals (20-30Ω normal; OL = open circuit failure).
Test thermistor resistance adjacent to element (should match main tub thermistor values within 10%).
Verify 120V AC present at element terminals during heat cycle using multimeter (measure through access hole).
Replace heating element DC47-00013A if open circuit or terminals burnt/corroded.
Replace thermistor DC34-00024A if resistance mismatched to actual water temperature (verify with separate thermometer).
If both test good: replace main PCB DC92-01543A (faulty heater relay RL
.

OEM Part #: DC47-00013A

Estimated Market Price: $115

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Get the ‘Secret Service Mode’ Cheat Sheet for your Samsung model. Includes an easy-to-read list of every error code and quick diagnostic tips.

✅ Join 15,000+ DIYers • Instant PDF Download

Appliance Type

Appliance Age

Estimated repair cost (parts, or parts + labor) Most DIY parts are $50–$250. If you have a quote, use the total.

Is it under warranty?

More options (for a better recommendation)

Brand

Your DIY Skill Level

EPA Section 608 Certified Technician with 18+ years experience.