⚠️ Safety Warning: Appliance repair involves electricity, gas, and moving parts. Always disconnect power before working on any appliance.
Error Code: HC1 Difficulty: Hard
Problem: The wash heater is overheating. The temperature sensor detected heat above safe limits. This is either a bad sensor or a stuck heater relay.
How to Fix HC1 Error
- UNPLUG washer from electrical power. Wait 20 minutes for components to cool completely.
- Remove lower front access panel to expose heater assembly mounted on tub front.
- Disconnect electrical wires from heater terminals. Label wires for correct reconnection.
- Test heater element resistance with multimeter: set to resistance mode. Proper reading is 20-40Ω.
- If multimeter displays OL (infinite resistance), element has open circuit and must be replaced.
- Remove mounting bolts securing heater to tub (typically 2-3 bolts). Note gasket position.
- Extract old heater assembly. Clean tub mounting surface thoroughly with isopropyl alcohol.
- Install new heater assembly using OEM part DC97-14470A with new gasket. Torque mounting bolts to 15 ft-lbs in crisscross pattern.
- Reconnect wires securely. Reassemble access panel. Run sanitize cycle while monitoring for leaks and proper heating.
Recommended Replacement Part
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
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Expert: Mike Sullivan
EPA Section 608 Certified Technician with 18+ years experience.
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