⚠️ Safety Warning: Appliance repair involves electricity, gas, and moving parts. Always disconnect power before working on any appliance.
Error Code: 31C Difficulty: Moderate
Problem: Flex Zone / CV-Fan motor error – alias of 31E
How to Fix 31C Error
- UNPLUG THE REFRIGERATOR. This error indicates a problem with the fan motor in the Flex Zone drawer.
- Accessing this fan requires disassembling the Flex Zone drawer and the rear wall of its compartment.
- Once accessed, check the fan for obstructions like ice buildup. Check the wire harness for a secure fit.
- If the fan is clear and wiring is good, the fan motor has failed and needs to be replaced. This is a difficult part to access.
Recommended Replacement Part
OEM Part #: DA31-00334C (Flex Zone Fan Motor)
Estimated Market Price: N/A
Check Price & Availability →Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
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Expert: Mike Sullivan
EPA Section 608 Certified Technician with 18+ years experience.
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