How to Fix Samsung Refrigerator Error 21E

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⚠️ Safety Warning: Appliance repair involves electricity, gas, and moving parts. Always disconnect power before working on any appliance.

Error Code: Refrigerator Difficulty: Moderate

Problem: Freezer evaporator fan motor failure; motor seized, winding fault, or blade obstruction preventing air circulation

⚖️ Repair Decision

✅ WORTH FIXING

Parts under $100

How to Fix Refrigerator Error

Unplug refrigerator from electrical power.
Remove freezer interior panels and evaporator cover to access evaporator fan assembly.
Manually rotate fan blade – should turn smoothly with no grinding, squealing, or resistance.
Disconnect fan motor wiring harness. Label connections before removal.
Test motor windings resistance between terminals per service manual specifications (typically 50-200Ω).
Inspect fan blade for ice buildup, debris, or physical damage. Clear obstructions carefully.
If motor tests faulty or bearings are seized: remove mounting screws securing fan assembly.
Extract old fan motor assembly. Clean mounting area thoroughly.
Install new evaporator fan motor assembly using OEM part DA31-00123A. Ensure proper alignment and clearance.
Reconnect wiring harness securely. Reassemble evaporator cover and interior panels. Restore power and verify strong, consistent airflow across evaporator coils.

OEM Part #: DA31-00123A

Estimated Market Price: $65

Get the Official Service Manual for your specific model before you unscrew anything.

Instant PDF Download • Factory Authorized

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Get the ‘Secret Service Mode’ Cheat Sheet for your Samsung model. Includes an easy-to-read list of every error code and quick diagnostic tips.

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Estimated repair cost (parts, or parts + labor) Most DIY parts are $50–$250. If you have a quote, use the total.

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EPA Section 608 Certified Technician with 18+ years experience.