How to Fix Samsung Dryer Error hE

Error Code: Dryer Difficulty: Hard

Problem: Alternate representation of heater circuit fault; identical failure mode to HE code

How to Fix Dryer Error

• UNPLUG dryer from electrical power and allow 45 minutes for components to cool completely.
• Remove rear access panel to access heating chamber assembly.
• Disconnect electrical wires from heater terminals. Label connections before removal.
• Measure heater element resistance with multimeter: expected reading 10-30Ω. Infinite resistance confirms open element.
• Inspect all wiring connections for signs of arcing, melted insulation, or loose terminals. Tighten connections to 8 in-lbs torque.
• Replace faulty heater assembly using OEM part DC97-15010A: remove mounting hardware, extract old unit, clean chamber thoroughly, install new assembly with new gasket, secure mounting screws evenly.
• Test thermal cutoff fuse mounted on heater housing for continuity. Replace if open circuit.
• Reconnect wiring harness. Reassemble panels. Restore power and run diagnostic heat cycle while verifying exhaust temperature stabilizes within normal range (135-155°F).

Still Not Working?

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.