How to Fix Electrolux Washer Error C4

Error Code: C4 Difficulty: Hard

Problem: Problem with the draining pump.

How to Fix C4 Error (Step-by-Step)

1. Unplug the washer from the electrical outlet and turn off both the hot and cold water supply valves to ensure safety.
2. Place towels on the floor around the front of the washer, as some water will likely spill. Locate and remove the lower front access panel, which is typically held by a few screws.
3. Before removing the pump, you must drain the remaining water. Locate the small drain hose near the pump filter cap, unclip it, and lower it into a shallow pan to drain the water. You can also slowly unscrew the pump filter cap to drain the water, but be prepared for it to come out quickly.
4. Once drained, disconnect the wire harness connected to the pump by pressing the release tab. Then, use pliers to squeeze the clamps on the two large hoses attached to the pump and slide them back. Pull the hoses off the pump.
5. Remove the screws that mount the old drain pump to the washer’s base. Note their orientation before removing them completely.
6. Install the new pump by securing it with the mounting screws. Reconnect the two hoses and secure them with their clamps. Plug the electrical wire harness back into the new pump.
7. Reattach the front access panel. Plug the washer back in, turn the water supply on, and run a ‘Rinse and Spin’ or ‘Drain’ cycle to check for any leaks and ensure the washer drains properly.
8. Turn the appliance off, wait about 2 minutes, then turn it back on.

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

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