Category: Samsung

Problem: The washer cannot detect the motor’s speed or position. This is usually caused by a failed Hall Sensor on the motor or a loose wire connection. The machine stops immediately to prevent damage.

How to Fix 3C Error

1. • UNPLUG the washer from electrical power and wait 5 minutes.
   • Remove the rear access panel to expose the motor assembly and wiring harness.
   • Inspect the motor harness connector at both ends for burn marks, corrosion, or bent pins. Clean contacts with electrical contact cleaner and a soft brush.
   • Test motor windings resistance between terminals U-V, V-W, and W-U using a multimeter. All readings must be equal (typically 2-5Ω). Uneven readings indicate motor failure.
   • Test the hall sensor resistance within the motor assembly per service manual specifications (typically
   • 5-
   • 5kΩ between designated pins).
   • Verify ground continuity at motor mounting bolts—ensure tight connection to chassis.
   • If motor tests faulty, replace entire motor assembly using OEM part DC34-00030A: remove drive belt, stator mounting bolts, and rotor assembly. Install new motor, reattach belt with proper tension, and reconnect all wiring.
   • Reassemble panels and run diagnostic test cycle to verify operation.

Browse all Samsung error codes: Samsung Error Codes

Still Not Working?
If the Samsung washer 3C error returns after the basic checks, stop and recheck the full model number, the exact symptom, wiring, sensors, water or drain path, and visible component condition before buying another part.

Problem: Leak detection sensor activated – moisture detected in base pan

How to Fix LC Error

1. Unplug washer and tilt machine 45° backward (use furniture dolly or 2 assistants) to drain base pan water completely.
2. Remove lower front panel and inspect leak sensor (small white disc under tub center with 2 wires).
3. Dry sensor thoroughly with hair dryer on cool setting for 5 minutes – moisture causes False triggers.
4. Trace water source systematically: check inlet valve connections, drain pump housing seals, tub gasket, and all hose connections for drips.
5. Run empty rinse cycle while observing base pan with flashlight to pinpoint leak source.
6. Replace leak sensor DC96-01703A if base pan dry but error returns immediately (corroded contacts).
7. If slow drip found at inlet valve: replace valve assembly DC62-00243A to prevent recurrence.

Still Not Working?

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Still Not Working?
If the Samsung washer LC error returns after the basic checks, stop and recheck the full model number, the exact symptom, wiring, sensors, water or drain path, and visible component condition before buying another part.

Problem: The temperature sensor (thermistor) is broken or disconnected. The machine has stopped heating because it cannot read the water temperature. Replace the sensor if the wiring looks good.

How to Fix TE Error

• UNPLUG the washer from electrical power.
• Remove the lower front access panel to access the tub assembly.
• Locate the thermistor mounted on the front of the outer tub. Disconnect its wiring harness.
• Measure resistance across thermistor terminals using a multimeter set to resistance mode. At room temperature (70°F/21°C), reading should be approximately 10kΩ (±10%).
• If resistance reads infinite (open) or near zero (shorted), replace the thermistor.
• Remove the mounting screw securing the sensor. Extract old thermistor and install new OEM part DC34-00040A, ensuring metal surface makes full contact with tub wall.
• Reconnect wiring harness. Inspect entire harness path for damage near tub movement points; repair if necessary.
• Reassemble access panel. Run hot water cycle to verify temperature readings stabilize correctly.

Browse all Samsung error codes: Samsung Error Codes

Problem: The water is getting too hot, or the sensor thinks it is. This is often a relay on the main control board stuck in the ‘On’ position, forcing the heater to run continuously.

How to Fix hE Error

• UNPLUG the washer from electrical power. Wait 15 minutes for components to cool.
• Remove the lower front access panel to expose the heater assembly mounted on the tub.
• Disconnect electrical wires from heater terminals. Label wires for correct reconnection.
• Test heater element resistance using multimeter: proper reading is 20-40Ω. Infinite resistance indicates open element.
• Inspect wiring insulation near heater connections for melting, burns, or damage. Repair damaged sections.
• Replace faulty heater assembly using OEM part DC97-14470A: remove mounting bolts, extract old heater, clean tub mounting surface thoroughly, install new gasket, position new heater, and torque bolts to 15 ft-lbs.
• Reconnect wiring securely. Verify thermistor is functional per TE error procedure before testing.
• Reassemble panel. Run sanitize cycle while monitoring for leaks and proper heating.

Browse all Samsung error codes: Samsung Error Codes

Problem: Overflow error – excessive water detected in tub beyond maximum level

How to Fix OE Error

1. Cancel cycle and allow washer to drain naturally through pump operation.
2. Inspect pressure tube routing – must have drip loop below tub connection to prevent siphoning of water into tube.
3. Test water level sensor operation as per 1E procedure with frequency meter.
4. Verify drain pump activates before fill cycle completes (prevents cumulative overfill on consecutive fills).
5. Check inlet valve for slow leak after cycle end – replace valve assembly if dripping observed during 10-minute post-cycle observation.
6. Replace water level sensor DC96-01703C if frequency signal erratic or stuck at low-frequency value.
7. Ensure drain hose height doesn’t exceed 96 inches causing backpressure during drain that triggers False overflow.

Still Not Working?

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Still Not Working?
If the Samsung washer OE error returns after the basic checks, stop and recheck the full model number, the exact symptom, wiring, sensors, water or drain path, and visible component condition before buying another part.

Problem: Excess suds detected – non-HE detergent or overdosing causing foam buildup

How to Fix SUD Error

1. Cancel current cycle and select Rinse+Spin cycle without detergent 2-3 times to remove suds.
2. Use only HE (High Efficiency) detergent labeled specifically for front-load washers.
3. Reduce detergent amount to 1-2 tablespoons (15-30ml) for standard loads; 1 tablespoon for soft water areas.
4. Avoid liquid fabric softener – use dryer sheets instead (softener coats drum causing suds retention).
5. Clean detergent dispenser drawer thoroughly with warm water and old toothbrush to remove residue buildup.
6. Run Tub Clean cycle monthly with affresh tablet or 1 cup white vinegar to remove soap scum buildup.
7. Check water hardness – soft water requires less detergent than hard water (use water test strip to determine dosage).

Still Not Working?

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Still Not Working?
If the Samsung washer SUD error returns after the basic checks, stop and recheck the full model number, the exact symptom, wiring, sensors, water or drain path, and visible component condition before buying another part.

Problem: The washer detects too many suds. This happens when you use non-HE detergent or too much soap. The cycle pauses to let the bubbles dissolve.

How to Fix SD Error

• Pause the wash cycle immediately when SD error appears.
• Wait 30-45 minutes without opening door to allow suds to naturally dissipate.
• After waiting period, select RINSE+SPIN cycle with NO detergent added.
• Run cycle to flush suds. Repeat rinse cycle if suds remain visible in dispenser or drum.
• Remove all laundry. Wipe door gasket folds, detergent dispenser drawer, and drum interior thoroughly with damp microfiber cloth.
• For prevention: Use ONLY HE (High-Efficiency) detergent. Reduce dose to 1/2 manufacturer recommendation.
• Never use regular detergent, non-HE pods, or fabric softener sheets. Use liquid fabric softener in dispenser drawer only.
• Run empty tub clean cycle monthly with affresh washer cleaner.

Still Not Working?
If the Samsung washer SD error returns after the basic checks, stop and recheck the full model number, the exact symptom, wiring, sensors, water or drain path, and visible component condition before buying another part.

Problem: Power failure during cycle operation – informational code after outage

How to Fix PF Error

1. This is informational code, not a fault – appears after unexpected power loss during cycle.
2. Press Power button to clear display and restart desired cycle.
3. If washer won’t restart: unplug 5 minutes to reset PCB memory completely.
4. Check household circuit breaker for partial trip (reset fully OFF then ON position).
5. Verify GFCI outlet hasn’t tripped (common in laundry rooms with moisture exposure).
6. If PF appears without actual power loss: replace noise filter DC96-00488A (False trigger from voltage spike or failing filter).
7. Consider installing UPS backup for areas with frequent brief power interruptions.

Still Not Working?

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Still Not Working?
If the Samsung washer PF error returns after the basic checks, stop and recheck the full model number, the exact symptom, wiring, sensors, water or drain path, and visible component condition before buying another part.

Problem: Button error; control panel key stuck or shorted

How to Fix bE Error

1. UNPLUG. Press all buttons firmly 5x to dislodge debris.
2. Remove control panel: disconnect ribbon cable. Inspect for moisture/corrosion. Clean contacts with isopropyl alcohol.
3. Test button matrix continuity with multimeter.
4. If short persists, replace main control board (DC92-01003A). Recalibrate after installation.

Still Not Working?

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Still Not Working?
If the Samsung washer BE error returns after the basic checks, stop and recheck the full model number, the exact symptom, wiring, sensors, water or drain path, and visible component condition before buying another part.

Problem: Heater relay stuck closed or temperature runaway condition

How to Fix CE Error

1. UNPLUG WASHER – safety critical check before proceeding.
2. Test heating element resistance for shorts to ground (should read OL between terminals and tub/chassis).
3. Inspect element for blistered coating or bulging indicating internal short to ground.
4. Measure thermostat continuity – should open at 185°F (85°C) when heated with heat gun.
5. Replace heating element DC47-00013A if shorted to ground (fire hazard).
6. Replace main PCB DC92-01543A if element and thermostat test good (stuck relay RL
7. .
8. NEVER operate washer with this error until repaired – fire hazard exists from uncontrolled heating element operation.

Still Not Working?

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Still Not Working?
If the Samsung washer CE error returns after the basic checks, stop and recheck the full model number, the exact symptom, wiring, sensors, water or drain path, and visible component condition before buying another part.