Problem: User interface board communication fault – display board not responding to main control commands
How to Fix Refrigerator Error
- Unplug refrigerator.
- Remove display panel bezel (typically snaps off with flat blade screwdriver).
- Disconnect UI board harness from main board.
- Inspect connectors for corrosion/bent pins – clean with contact cleaner.
- Test UI board power input: should read 12-14VDC at J1 connector with unit powered.
- Press buttons while monitoring voltage fluctuations at communication pins – no change indicates dead UI board.
- Replace user interface board WPW10366217 if unresponsive.
- If new UI board fails to initialize, suspect main control board W10868991 communication circuit failure – replace main board and reprogram.
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.










