Error Code: Washer Difficulty: Moderate
Problem: Heater relay failure or open heater circuit
How to Fix Washer Error
- Unplug washer and turn off water supply.
- Remove lower front panel to access heater assembly.
- Locate heating element (typically 1800W) mounted on outer tub.
- Disconnect wiring harness from heater terminals.
- Measure resistance across heater terminals with multimeter (should read 15-25 ohms).
- If infinite resistance, replace heating element W
- If heater tests good, check continuity of heater relay on main control board (requires board removal).
- Inspect wiring harness between control board and heater for damage or rodent chewing.
- Verify proper voltage (120V AC) reaches heater terminals during heat cycle using multimeter.
- Replace main control board W10461397 if relay is faulty.
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Recommended Replacement Part
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
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When It’s Better to Replace Than Repair
Sometimes replacing an appliance makes more financial sense than putting more money into repairs.
Here are a few signs it may be time to shop for a new one:
For repair parts, verify exact fit with the full washer model number before buying; these links are general replacement-appliance shopping options.
- ✓Appliance over 8-10 years old
- ✓Repair cost over 50% of replacement
- ✓Multiple recent breakdowns
- ✓Major component failure
Recommended Replacement Options
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Expert: Mike Sullivan
EPA Section 608 Certified Technician with 18+ years experience.
Read Editorial Standards →Browse all Whirlpool error codes: Whirlpool Error Codes
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