Meet Mike Sullivan
Mike Sullivan is a veteran appliance technician with over 18 years of hands-on experience diagnosing and repairing residential and light commercial appliances. From high-efficiency washers and gas dryers to smart refrigerators and dishwashers, Mike has seen – and fixed – just about every problem a homeowner can encounter.
Mike is EPA Section 608 certified for handling refrigerants and has been factory-trained by several major appliance manufacturers. His background includes work in authorized service centers, in-home warranty repairs, and independent diagnostics for out-of-warranty appliances. This blend of experience gives him a practical, no-nonsense perspective on which repairs are worthwhile and which issues signal that it’s time to replace an appliance.
How Mike Contributes to AI & Appliance News
Mike reviews and refines the troubleshooting steps, parts recommendations, and safety guidance published on AI & Appliance News. While we use AI to help research and structure repair guides, all critical repair procedures are expert-reviewed for clarity, safety, and real-world practicality before being published.
His approach focuses on:
- Explaining technical fault codes in plain language homeowners can understand.
- Prioritizing safe, step-by-step DIY checks before suggesting part replacement.
- Highlighting when it is safer or more economical to call a licensed professional or replace the appliance.
- Ensuring all guidance follows relevant safety standards and manufacturer best practices.
Credentials and Areas of Expertise
- Experience: 18+ years as an appliance repair technician.
- Certification: EPA Section 608 Certified for refrigerant handling.
- Training: Factory-trained by multiple major manufacturers.
- Specialties: Washers, dryers, dishwashers, refrigerators, ovens, and cooktops (gas & electric).
- Focus: Safe, practical troubleshooting and honest repair-versus-replace recommendations.
Our Commitment to Accuracy and Safety
Appliance repair involves electricity, gas, moving parts, sharp edges, and pressurized systems. Mike’s role is to ensure our content clearly communicates the risks involved, encourages the use of proper tools and protective equipment, and flags any procedures that should be left to licensed professionals.
No online guide can replace an in-person diagnosis, but with Mike’s oversight, our articles are designed to help you make informed, safer decisions about your appliances and when to call in expert help.