Error Code: E60 – E69 Difficulty: Hard
Problem: A range of faults related to the heating circuit, often connected to temperature sensors or the heating element.
How to Fix E60 – E69 Error (Step-by-Step)
- SAFETY FIRST: Disconnect the washer from both the power outlet and the water supply before beginning any work.
- ACCESS THE HEATER: Remove the washer’s rear access panel by unscrewing the retaining screws. The heating element and its wiring will be visible at the bottom of the wash tub.
- INSPECT WIRING: Carefully check the wires connected to the heating element and the NTC temperature sensor (a small probe usually located on or near the heater). Look for any signs of burning, corrosion, or loose connections. Reconnect any loose wires.
- TEST THE HEATING ELEMENT: Disconnect the two main wires from the heating element terminals. Set a multimeter to the ohms setting (Ω). Touch one probe to each terminal. A good element will show a reading between 15 and 30 ohms. A reading of infinity (OL) means the element is broken and needs replacement.
- TEST THE NTC SENSOR: Disconnect the small wire connector from the NTC temperature sensor. On your multimeter, set it to the kilohms (kΩ) setting. Touch the probes to the two sensor pins. At room temperature (around 20°C/68°F), the reading should be approximately 4.8 kΩ. A significantly different reading or an infinity reading indicates a faulty sensor that needs to be replaced.
- REPLACE FAULTY PARTS: To replace the heating element, loosen the central nut, push it inwards to release the seal, and carefully pull the old element out. Insert the new element, ensuring the seal is seated correctly, and tighten the nut. The NTC sensor typically pulls or unclips from its housing for easy replacement.
- REASSEMBLE AND TEST: Reconnect all wiring securely to the new components. Reattach the rear panel. Reconnect the water and power supplies. Run a hot wash cycle (like ‘Cottons’ at 60°C) to verify that the water is heating correctly and the error is cleared.
- Turn the appliance off, wait about 2 minutes, then turn it back on.
Likely Parts to Check
No exact official OEM part number is listed here because the correct Bosch Washer part can vary by full model number. These are targeted part-category searches, not universal fit claims.
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Washer electronic control boardCommon replacement category: Main control boardFit note: Exact OEM part number varies by model. Confirm compatibility using the full model number before buying.Confidence: Medium
This category can be relevant for control and communication faults after wiring checks. Inspect wiring, connectors, airflow, water path, or filters first as applicable. -
Washer user interface control panelCommon replacement category: User interface / display boardFit note: Exact OEM part number varies by model. Confirm compatibility using the full model number before buying.Confidence: Medium
This category can be relevant for display, button, selector, or cycle-control faults. Inspect wiring, connectors, airflow, water path, or filters first as applicable. -
Washer drain pump assemblyCommon replacement category: Drain pumpFit note: Exact OEM part number varies by model. Confirm compatibility using the full model number before buying.Confidence: Medium
This category can be relevant for drain, no-spin, and water-removal symptoms after filter checks. Inspect wiring, connectors, airflow, water path, or filters first as applicable.
Before ordering: match the part to the complete model number on the appliance tag.
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
More options (for a better recommendation)
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When It’s Better to Replace Than Repair
Sometimes replacing an appliance makes more financial sense than putting more money into repairs.
Here are a few signs it may be time to shop for a new one:
For repair parts, verify exact fit with the full washer model number before buying; these links are general replacement-appliance shopping options.
- ✓Appliance over 8-10 years old
- ✓Repair cost over 50% of replacement
- ✓Multiple recent breakdowns
- ✓Major component failure
Recommended Replacement Options
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Expert: Mike Sullivan
EPA Section 608 Certified Technician with 18+ years experience.
Read Editorial Standards →Browse all Bosch error codes: Bosch Error Codes
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