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Appliance Fix Guide

Electrolux Washer error code

Electrolux Washer Error E5

Problem with the temperature sensor (NTC).

Problem with the temperature sensor (NTC).

Updated Aug 18, 2026
Diagnose before buying a part
Electrolux washer repair guide for error E5
Error codeE5Washer

Start here before buying a part or taking the appliance apart.

  1. 1
    Check 1

    Enter Diagnostic Mode: Consult your washer's manual to learn how to enter the diagnostic mode to get the full, more specific error code.

  2. 2
    Check 2

    Power Cycle the Washer: Turn the appliance off and unplug it for several minutes before restarting to see if the error clears.

A quick explanation

What does E5 mean?

Problem with the temperature sensor (NTC).

The answer you came for

How to fix Electrolux washer error E5

Start with the safest checks and work from simple to technical.

  1. 1

    Step 1

    1. Disconnect the washing machine from its power source completely.

  2. 2

    Step 2

    2. To access the temperature sensor (NTC), you will likely need to remove the front or rear access panel of the washer.

  3. 3

    Step 3

    3. The sensor is typically located near the heating element at the base of the wash tub. It is a small probe-like component with a wire connector.

  4. 4

    Step 4

    4. Carefully disconnect the wiring harness attached to the sensor.

  5. 5

    Step 5

    5. Use a multimeter set to measure resistance (Ohms) to test the sensor. A healthy sensor will show a reading that changes with temperature; an infinite or zero reading indicates a faulty sensor.

  6. 6

    Step 6

    6. If the sensor is bad, remove it from its housing (it may be held by a clip or a small bolt) and install the new one, ensuring a snug fit.

  7. 7

    Step 7

    7. Reconnect the wiring harness, secure the access panel, and plug the washer back in to see if the error is resolved.

Read the additional checks from the current guide

How to Fix E5 Error (Step-by-Step) Disconnect the washing machine from its power source completely and confirm the error stays cleared during a full test cycle. To access the temperature sensor (NTC), you will likely need to remove the front or rear access panel of the washer. The sensor is typically located near the heating element at the base of the wash tub. It is a small probe-like component with a wire connector. Carefully disconnect the wiring harness attached to the sensor and confirm the error stays cleared during a full test cycle. Use a multimeter set to measure resistance (Ohms) to test the sensor. A healthy sensor will show a reading that changes with temperature; an infinite or zero reading indicates a faulty sensor. If the sensor is bad, remove it from its housing (it may be held by a clip or a small bolt) and install the new one, ensuring a snug fit. Reconnect the wiring harness, secure the access panel, and plug the washer back in to see if the error is resolved. Turn the appliance off, wait about 2 minutes, then turn it back on.

What to Check Next on This Electrolux Washer Focused repair path: washer fill, drain, spin, lock, sensor, and control checks. Do not treat the fault as reset-only if it keeps returning; use the failed function to choose the next test. Disconnect power before opening panels, then confirm whether the Electrolux washer repeats the same code after a clean reset. Match the symptom to the part of the cycle or function that fails: fill, drain, heat, cool, spin, latch, ignite, fan, sensor, or control response. Inspect simple causes first: airflow, water supply, drain path, door closure, filter, venting, wiring connectors, and visible damage. Use meter testing or service diagnostics before replacing electronic controls, because wiring, switches, sensors, and loads can mimic board failure. Use the complete Electrolux washer model number from the appliance tag before ordering any model-specific part. Check, inspect, clean, test, measure, remove, reconnect, clear, and replace parts only when the symptom supports that path. If these checks point toward a part, verify the complete Electrolux model number from the appliance tag before ordering. Verified Compatible Alternatives: 134743500 Recommended Parts to Check No exact official OEM part number is listed here because the correct Electrolux washer part can vary by complete model number. These are targeted part-category searches, not universal fit claims. Electrolux washer drain pump Common replacement category: Drain pump Fit note: Exact OEM part number varies by complete Electrolux washer model number. Confirm compatibility before buying. Why this category can matter: drain, no-spin, or water-removal symptoms after hose and filter checks. Search Amazon for Electrolux washer drain pump Electrolux washer water inlet valve Common replacement category: Water inlet valve Fit note: Exact OEM part number varies by complete Electrolux washer model number. Confirm compatibility before buying. Why this category can matter: fill and slow-fill symptoms after supply checks. Search Amazon for Electrolux washer water inlet valve Electrolux washer door lock Common replacement category: Door lock / latch Fit note: Exact OEM part number varies by complete Electrolux washer model number. Confirm compatibility before buying. Why this category can matter: start, lock, or spin symptoms tied to door-lock feedback. Search Amazon for Electrolux washer door lock Before ordering: match the part to the complete Electrolux washer model number on the appliance tag. Still Not Working? If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure. Browse all Electrolux error codes: Electrolux Error Codes

If the code comes back

Do not keep replacing parts based only on the code. Repeat the safe checks above. If the fault remains, stop and arrange qualified service rather than ordering from the code alone.

What may be causing it?

  • Indicates a potential motor or motor control board issue, requiring retrieval of a more specific E50-series code

These are possibilities to investigate, not proof that one part has failed.

Recommended part

Recommended part for this error code

No replacement part recommended for this code

The researched guidance for Electrolux Washer error E5 points to user-action and diagnostic steps above rather than a mapped replacement part. We will not invent a part or send you to an unrelated product.

Replacement options

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Repair or replace calculator

Use the age and total repair estimate to get a simple comparison. This is guidance, not a guarantee.

Safety first

Disconnect power before opening panels or touching internal parts.

When to stop
  • Stop if you see burned wiring, melted connectors, water near electrical parts, or a gas smell.
  • Do not perform live-voltage testing unless you are trained and equipped for it.
  • Use the exact model manual or service information before replacing electronic controls.

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