Error Code: C4 Difficulty: Hard
Problem: Problem with the draining pump.
How to Fix C4 Error (Step-by-Step)
- Unplug the washer from the electrical outlet and turn off both the hot and cold water supply valves to ensure safety.
- Place towels on the floor around the front of the washer, as some water will likely spill. Locate and remove the lower front access panel, which is typically held by a few screws.
- Before removing the pump, you must drain the remaining water. Locate the small drain hose near the pump filter cap, unclip it, and lower it into a shallow pan to drain the water. You can also slowly unscrew the pump filter cap to drain the water, but be prepared for it to come out quickly.
- Once drained, disconnect the wire harness connected to the pump by pressing the release tab. Then, use pliers to squeeze the clamps on the two large hoses attached to the pump and slide them back. Pull the hoses off the pump.
- Remove the screws that mount the old drain pump to the washer’s base. Note their orientation before removing them completely.
- Install the new pump by securing it with the mounting screws. Reconnect the two hoses and secure them with their clamps. Plug the electrical wire harness back into the new pump.
- Reattach the front access panel. Plug the washer back in, turn the water supply on, and run a ‘Rinse and Spin’ or ‘Drain’ cycle to check for any leaks and ensure the washer drains properly.
- Turn the appliance off, wait about 2 minutes, then turn it back on.
Parts Availability Note: For this Electrolux/Frigidaire error code, exact OEM part numbers can vary by model revision and serial range. We’ve listed the most likely component(s), but confirm compatibility using your full model number before ordering. If no exact SKU is shown, use this guide for diagnosis first, then verify the matching OEM part on RepairClinic or PartSelect.
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
Browse all Electrolux error codes: Electrolux Error Codes
When It’s Better to Replace Than Repair
Sometimes replacing an appliance makes more financial sense than putting more money into repairs.
Here are a few signs it may be time to shop for a new one:
- ✓Appliance over 8-10 years old
- ✓Repair cost over 50% of replacement
- ✓Multiple recent breakdowns
- ✓Major component failure
Recommended Replacement Options
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